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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,814 Reviews

2,814 Reviews of Toyota of Scranton - Service Center

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July 02, 2024

Nikki was fantastic. She was helpful and kept us up to date during the entire buying process. More

by NICKY.CALLENDER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Toyota of Scranton responded

NICKY.CALLENDER, Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that Nikki provided you with fantastic service and kept you well-informed throughout the buying process. Your satisfaction is our top priority, and it’s great to know we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again! Best regards, The Sales Team Toyota of Scranton

July 01, 2024

Ramone made the whole buying experience pleasant and easy! I would absolutely recommend this dealership to anyone. More

by BUDDFAMILY
Recommend Dealer
Yes
Employees Worked With
Ramone
Jul 03, 2024 -

Toyota of Scranton responded

BUDDFAMILY, Thank you for your kind review! We’re thrilled to hear that Ramone made your buying experience pleasant and easy. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again! Best regards, The Sales Team Toyota of Scranton

July 01, 2024

This is my 3rd lease and my family and I have loved every product Scranton Toyota has provided for us. My salesman Jordan has always been transparent, friendly, and professional when it comes to finding the More

by BEEF2988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Printz
Jul 03, 2024 -

Toyota of Scranton responded

BEEF2988, Thank you so much for your continued trust and loyalty in choosing Toyota of Scranton for your leasing needs. We're thrilled to hear that you and your family have loved each vehicle you've leased from us. It's wonderful to know that Jordan has consistently provided you with transparent, friendly, and professional service, helping you find the perfect truck at the right price. We greatly appreciate your strong recommendation and kind words about our financial department. Your satisfaction is our top priority, and we're delighted to be part of your tradition in finding reliable and enjoyable vehicles. We're looking forward to seeing you again for your next lease! If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, Mary Jo Preno Vice President of Guest Experience

July 01, 2024

I received prompt and courteous service. I did not have any issues time complaints. People were friendly. More

by MMADEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Zongilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Toyota of Scranton responded

MMADEL, Thank you for sharing your positive experience with us! We're delighted to hear that you received prompt and courteous service and found our team to be friendly. Your satisfaction is our priority, and we're glad to know we met your expectations without any issues. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again! Best regards, The Customer Experience Team Toyota of Scranton

June 30, 2024

They really listen - If it’s humanly possible they’ll make it happen. Very happy! More

by JOYOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Luyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ochwat
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Warrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Scranton responded

JOYOUR, Thank you for your fantastic review! We're delighted to hear that our team at Toyota of Scranton could meet your needs and make things happen for you. Your happiness is our top priority, and we're thrilled to have earned your satisfaction. If there's anything more we can do for you in the future, please let us know. Safe driving! Warm regards, The Toyota of Scranton Team

June 30, 2024

Great service and friendly and courteous people at the dealership. I will recommend to my family and friends. More

by MBUTCHKO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Scranton responded

MBUTCHKO10, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team at Toyota of Scranton. Your recommendation means a lot to us, and we're excited to continue providing excellent service to you, your family, and your friends. If you need anything in the future, please don't hesitate to reach out. Safe travels! Warm regards, The Toyota of Scranton Team

June 29, 2024

Great staff, very knowledgable, not pushy, pleasant and friendly. The car is beautiful and runs great. I received extensive instructions on all the vehicle electronics and capabilities. More

by ROBODOC12345
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Scranton responded

ROBODOC12345, Thank you so much for your wonderful review! We're delighted to hear that you had a pleasant and friendly experience with our knowledgeable staff at Toyota of Scranton. It's great to know you’re enjoying your beautiful new car and found the instructions on its electronics and capabilities helpful. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new ride, and thank you for choosing Toyota of Scranton! Warm regards, The Team at Toyota of Scranton

June 28, 2024

Had a very easy and reassuring time purchasing a vehicle. Would highly recommend Toyota Scranton to anyone looking to purchase a car. More

by CHELSEA.M.HERRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Scranton responded

CHELSEA.M.HERRON, Thank you for your fantastic review! We're thrilled to hear that your car-buying experience at Toyota of Scranton was easy and reassuring. Your recommendation means a lot to us. If you need anything in the future, please don't hesitate to reach out. Enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

June 27, 2024

Chelsea was fantastic she handled everything absolutely perfectly and I’m looking forward to having my truck serviced with her assistance in the future More

by Nighthawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Zongilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Toyota of Scranton responded

Dear Nighthawk, Thank you for taking the time to share your experience with us. We're thrilled to hear that Chelsea provided fantastic service and handled everything perfectly. Your kind words mean a lot to us, and we're glad to know that you're looking forward to having your truck serviced with her assistance in the future. If there's anything more we can do for you, please don't hesitate to reach out. We appreciate your business and look forward to serving you again soon! Best regards, The Service Team Toyota of Scranton

June 27, 2024

An excellent and great team to support my transportation needs and maintenance needs as well, More

by HESSY007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Toyota of Scranton responded

HESSY007, Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that our team has been able to meet your transportation and maintenance needs. Your satisfaction is our top priority, and we are grateful for your trust in us. We look forward to continuing to provide you with excellent service in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out. Best regards, The Toyota of Scranton Team

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