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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,979 Reviews
Call Service Center (570) 740-3457

2,979 Reviews of Toyota of Scranton - Service Center

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December 25, 2024

I had a very good experience. They worked with me well. And they were very reasonable. More

by JAMIEWOEHRLE90
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Toyota of Scranton responded

JAMIEWOEHRLE90, Thank you for your kind review! We're so glad to hear that you had a great experience and found our team to be reasonable and easy to work with. Your satisfaction means a lot to us, and we truly appreciate your feedback. We look forward to assisting you again in the future! Warm regards, The Toyota of Scranton Team

December 24, 2024

The employees are very friendly and efficient. I was keep up to date on the status of my car. The waiting area is very comfortable. More

by JODYSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Toyota of Scranton responded

JODYSG, Thank you so much for your kind review! We're thrilled to hear that our team provided you with friendly and efficient service and kept you updated on your vehicle's status. We're also glad you found our waiting area comfortable—we want every part of your visit to be a positive experience. We appreciate your feedback and look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

December 24, 2024

Jason in service is top notch. Keeps you informed of service progress.of your vehicle More

by HIRKOSTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Toyota of Scranton responded

HIRKOSTG, Thank you for your wonderful review! We're so glad to hear that Jason provided you with top-notch service and kept you informed throughout the process. Keeping our customers updated is a priority, and we’re happy to know you had a positive experience. We’ll be sure to share your kind words with Jason. Thank you for choosing us, and we look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

December 21, 2024

Very kind and helpful. Made things very clear and got us the best possible deal for my situation. More

by afitzs534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
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Dec 22, 2024 -

Toyota of Scranton responded

afitzs534, Thank you for your feedback! We're so glad to hear that our team was able to assist you and make everything clear throughout the process. It’s great to know we could help you get the best possible deal. We appreciate your business and are here for you anytime you need us! Warm regards, The Toyota of Scranton Team

December 19, 2024

Jason is always my contact and he’s very attention to all my auto needs More

by RSANTO1442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Toyota of Scranton responded

RSANTO1442, Thank you for your kind words about Jason! We're so glad to hear he's been attentive to all your automotive needs. We'll be sure to share your feedback with him—it's always great to know when our team members are making a positive impact. We appreciate your trust in us and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

December 19, 2024

Friendly people and willing to work with me. Got a great deal on a vehicle More

by HVILLECCO1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Toyota of Scranton responded

HVILLECCO1984, Thank you for your review! We're so glad to hear that our team was friendly and worked with you to find the right vehicle. Congratulations on your great deal—we hope you enjoy your new ride! If you ever need anything, we're here to help. Safe travels! Warm regards, The Sales Team Toyota of Scranton

December 19, 2024

They were interested in what’s best for me. We could have paid more for a more luxurious car- but they worked with us. I love my car. More

by ZORBA9560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicki Natiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Toyota of Scranton responded

ZORBA9560, Thank you for sharing your experience! We're thrilled to hear that our team prioritized what was best for you and worked with you to find the perfect car. It's wonderful to know you love your car—enjoy every mile! If you ever need anything, don't hesitate to reach out. We're always here for you. Warm regards, the Toyota of Scranton Team

December 17, 2024

All employees very professional. Very happy with the product Toyota has to offer the customer. More

by HMCGOVERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Toyota of Scranton responded

HMCGOVERN, Thank you for sharing your experience! We're delighted to hear that you found our team professional and that you’re happy with what Toyota has to offer. Your satisfaction means the world to us, and we’re here whenever you need us. Enjoy your Toyota! Warm regards, The Sales Team Toyota of Scranton

December 17, 2024

Great costumer service and mechanics. After the experience I had with another dealership with my last car, I would recommend Toyota to anyone! More

by MRGN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Toyota of Scranton responded

MRGN97, Thank you for the wonderful feedback! We’re thrilled to hear that both our customer service and mechanics exceeded your expectations. It’s especially rewarding to know we could provide a better experience for you after your previous dealership visit. We appreciate your recommendation and look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

December 16, 2024

Service was great. Everyone was accommodating and patient. I do not have any complaints or suggestions. More

by KELLY_SARTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Luyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
Report | Print
Dec 16, 2024 -

Toyota of Scranton responded

KELLY_SARTI, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service team and that everyone was accommodating and patient. Providing excellent service is always our goal, and it’s wonderful to know we met your expectations. If there’s ever anything you need in the future, please don’t hesitate to reach out. We look forward to serving you again! Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

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