Toyota of Scranton - Service Center

Toyota of Scranton responded

STAVRIIETSKYI, Thank you for your feedback. We’re sorry to hear about your experience with the Dunlop tires. Tire wear can vary based on driving conditions and habits, and it’s frustrating when expectations aren’t met. While warranties can depend on various factors, we recommend reaching out directly to Dunlop or a tire specialist to discuss your concerns further. Your satisfaction is important to us, and we’d like to help find a resolution. Regards, Service Team Toyota of Scranton

Toyota of Scranton responded

TDV236, Thank you for your feedback! We're thrilled to hear that your experience with Toyota of Scranton was smooth and straightforward. It’s great to know that our team made the process easy and transparent for you. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new car! Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

SUE5791, Thank you so much for your kind words! We’re thrilled to hear that Stephanie provided you with excellent service and that you were pleased with your tire purchase. At Toyota of Scranton, we strive to offer the best experience possible, and it’s wonderful to know that Stephanie’s helpfulness and knowledge made a positive impact. If you need anything else or have further questions, feel free to reach out. We look forward to seeing you again soon! Warm regards, Service Team Toyota of Scranton

Toyota of Scranton responded

ALBY10490, Thank you for taking the time to leave us a review! We’re delighted to hear that Chelsea provided you with friendly and honest service. We’ll be sure to pass along your kind words to her. We look forward to welcoming you back to Toyota of Scranton for your next service appointment and ensuring you have another great experience with Chelsea. If you need anything in the meantime, don’t hesitate to reach out! Take care, Service Team Toyota of Scranton

Toyota of Scranton responded

J_TIGUE, Thank you for the 5-star review! We’re delighted to hear that you had a fine experience and that David made your service visit enjoyable. We’ll be sure to pass along your kind words to him. If you need anything else or have any questions in the future, please feel free to reach out. Thanks again for your feedback and for choosing Toyota of Scranton! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

TSUKASA&JAMES, Thank you so much for your review! We're thrilled to hear that Chelsea was able to assist you and that you had a positive experience with our service department. We always strive to provide top-notch service and are glad it showed during your visit. If you have any suggestions regarding your experience or any questions, don't hesitate to reach out. Safe driving and we look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

AKIRALUKE27, Thank you so much for the fantastic review! We’re honored to be recognized as the top Toyota dealer in NEPA. It’s our goal to provide excellent customer service and ensure that our customers are never left in limbo, so we’re thrilled to hear that we achieved that for you. We appreciate your recommendation and look forward to serving you and anyone you send our way. If you need anything else or have any questions, don’t hesitate to reach out! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

MARIELENA1026, Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with us was efficient and smooth. Our team strives to provide seamless service, so it’s wonderful to know we hit the mark. If you need anything else or have any questions in the future, feel free to reach out. Thanks again for your feedback and for choosing Toyota of Scranton! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Gabriel Molinaro, Thank you for your feedback. We’re genuinely sorry to hear about your experience and the issues you’ve encountered. This is not the level of service we strive to provide. We take your concerns seriously and would like to address them directly. Please reach out to us at your earliest convenience so we can discuss the specifics. Your satisfaction is important to us, and we make every effort to work with our customers in order to reach a resolution. Regards, The Toyota of Scranton Team

Toyota of Scranton responded

JESSIE.ROMANCHICK, Thank you for your kind words! We’re thrilled to hear that you were happy with the service and how you were treated during your search for a new vehicle. Our team is dedicated to providing a positive and supportive experience, and it’s great to know we succeeded. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again! Warm regards, The Toyota of Scranton Team