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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,405 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,405 reviews

January 02, 2025

Nice people. Nice property. Fair dealings. Helpful beyond expectations. Follow up on any quesions/issues was good. I guess the only negative is this 15 word min More

by MANFREDWKING
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Patino-Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Toyota of Scranton responded

MANFREDWKING, Thank you for your kind words and for taking the time to leave a review! We're so glad to hear you had a positive experience with our team and found us helpful beyond expectations. We appreciate your feedback about the review length too—sometimes less really is more! If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for choosing us! Warm regards, The Sales Team Toyota of Scranton

January 02, 2025

When I was originally looking online, this dealership contacted me with options. I was immediately greeted upon entering the dealership and treated courteously and professionally. I would have liked to More

by EAGLE5321
Recommend Dealer
Yes
Employees Worked With
Len Gierzal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicki Natiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Toyota of Scranton responded

EAGLE5321, Thank you for taking the time to share your experience! We're glad to hear that you were greeted warmly and treated with courtesy and professionalism during your visit. We appreciate your feedback regarding having more time to review the additional packages before meeting with Finance, as well as your thoughts on your trade-in value. Your comments are important to us, and we’ll use them to improve our process. If there’s anything more we can do for you, please don’t hesitate to reach out. Thank you for choosing us! Warm regards, The Sales Team Toyota of Scranton

January 02, 2025

Salesman was great, never too pushy. Finance department was too fast in my opinion. Felt like they were in a hurry or wanted to get something by on me. I wasn’t in a rush but felt like t More

by JSKISCIM54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Patino-Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Toyota of Scranton responded

JSKISCIM54, Thank you for taking the time to share your experience. We're glad to hear you had a positive interaction with your salesman and appreciated his approach. We also appreciate your feedback regarding the finance process. It's never our intention to make anyone feel rushed, and we apologize if that was the impression you got. Your comments will help us improve, as we want every part of the process to feel clear and comfortable. If you’d like to discuss your experience further, please feel free to reach out to us. Thank you again for your business! Warm regards, The Sales Team Toyota of Scranton

January 01, 2025

Dealership was friendly and staff was very helpful. They even offered snacks and coffee while negotiating. More

by ROKONJR
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Warrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Toyota of Scranton responded

ROKONJR, Thank you for your wonderful review! We're so glad to hear that you found our team friendly and helpful. We believe the little extras, like snacks and coffee, help make the experience more enjoyable. It was a pleasure working with you, and we truly appreciate your feedback. If you ever need anything, don't hesitate to reach out! Warm regards, The Toyota of Scranton Team

December 31, 2024

Excellent personal service and concern about my car and my service options as always great More

by JSULLIVAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Toyota of Scranton responded

JSULLIVAN15, Thank you for your kind review! We're so glad to hear that you continue to have excellent experiences with our team. Providing personal service and keeping you informed about your car and service options is always our top priority. We truly appreciate your loyalty and look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

December 31, 2024

Great service and professional employees. Highly recommended for car needs and fast and effective service . More

by SHARON.THISTLE2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Felkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Toyota of Scranton responded

SHARON.THISTLE2005, Thank you for your fantastic review! We're thrilled to hear that you received great service from our professional team. Your recommendation means a lot to us! We’re always here to provide fast and effective service whenever you need it. Thanks again, and we look forward to seeing you next time! Warm Regards, The Service Team Toyota of Scranton

December 30, 2024

Corey went above and beyond what would be expected. Always available for any questions regarding Mr Highlander More

by SQUIRREL672024
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gatto
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Dec 30, 2024 -

Toyota of Scranton responded

SQUIRREL672024, Thank you so much for your kind review! We're thrilled to hear that Corey went above and beyond to assist you and was always available to answer your questions about your Highlander. Providing exceptional service is what we strive for, and we’re glad Corey delivered. If you need anything else in the future, don’t hesitate to reach out! Warm regards, The Sales Team Toyota of Scranton

December 30, 2024

Everyone was kind and courteous and extremely helpful,Corey did a great job working with me in accommodating what I was looking for. More

by COACHCFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Toyota of Scranton responded

COACHCFG, Thank you for your wonderful review! We're so glad to hear that Corey and the rest of our team were kind, courteous, and helpful throughout your experience. It’s great to know Corey was able to accommodate your needs and make the process a positive one. We appreciate your feedback and look forward to helping you again in the future! Warm regards, The Toyota of Scranton Team

December 30, 2024

So far good experience with my salesman Corey. He's been getting the repairs needed on my vehicle and following up with phone calls to see how my vehicle is running and how the repairs are working More

by WAGSWAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Toyota of Scranton responded

WAGSWAY1, Thank you for sharing your experience! We're happy to hear that Corey has been taking great care of you and ensuring your vehicle is running smoothly after repairs. Providing excellent follow-up and service is something we strive for, and we’re glad Corey delivered. We also appreciate your kind words about our maintenance department. If you ever need anything else, please don’t hesitate to reach out. Thanks again for your feedback! Warm regards, The Sales Team Toyota of Scranton

December 30, 2024

Grate dealership every one was very helpful and the sales guy was very helpful will recommend them More

by KAMIEJ7
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Toyota of Scranton responded

KAMIEJ7, Thank you for your kind words! We're so glad to hear you had a great experience with our team and found everyone helpful. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

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