Toyota of Scranton

Very friendly staff, helpful, and fast. Great service waiting area, I love the fact it has its own Dunkin' Donuts! They explained all the service work before they started and it was done quickly while i waiting area, I love the fact it has its own Dunkin' Donuts! They explained all the service work before they started and it was done quickly while i waited. More

This is my second vehicle purchased from Scranton Toyota Scion. This dealer ship ALL individuals I have been in contact with have always answered any questions I had. They are friendly and explain, in detai Scion. This dealer ship ALL individuals I have been in contact with have always answered any questions I had. They are friendly and explain, in detail, all aspects of financing and ownership, plus the 5 star mechanics and service personnel. I feel comfortable and at ease when servicing my vehicle. Keep it up. More

Every visit has been pleasant, problems have been addressed and solutions rendered. Chris is always informative and extremely helpful. Service dept. handle repairs swiftly and with sucessful results. addressed and solutions rendered. Chris is always informative and extremely helpful. Service dept. handle repairs swiftly and with sucessful results. More

Even though I think I paid too much for the car, I still give a good rating to the dealership. Mr. Andy Noone was beyond reproach: professional, courteous and efficient. The only negative part of my exp give a good rating to the dealership. Mr. Andy Noone was beyond reproach: professional, courteous and efficient. The only negative part of my experience was with Mr. Angelo Berretta, the finance manager, a smooth, fast talker who, in my view, was too eager to have me sign for the extended protection. He failed to mention a $100.00 deductible and the clause granting the dealership the right to utilize used parts for repairs. Had it not been for this I probably would have rated it Great! Sincerely Charles Berrouet More

Bought a Sienna SE for $35,000. It did not have garage door buttons. My 2004 Sienna LE had three. Was told that I had to buy a special rear view mirror ($375) to acquire the desired garage door buttons. I door buttons. My 2004 Sienna LE had three. Was told that I had to buy a special rear view mirror ($375) to acquire the desired garage door buttons. I asked for some sort of break on the price. Dealer declined to work with me. I felt that this was bad form on the dealer's part, since I had been a loyal customer for 17 years. I subsequently leased a Camry XLE from Motorworld, which I would have leased from Toyota Scion of Scranton if only they were willing to meet me half way. I still feel that it is not unreasonable to expect garage door buttons in a vehicle that costs $35,000+. More

Best dealership in Scranton/Wilkes-Barre area. Excellent service department. Very comfortable customer waiting lounge. Doughnut shop located inside dealership.Friendly sales staff that really try to get the service department. Very comfortable customer waiting lounge. Doughnut shop located inside dealership.Friendly sales staff that really try to get the best deal for you. More

This rating is for the purchase experience of a Toyota. My wife and I visted recently to look at a Rav4. Andy was prompt in answering any questions and explaining the different options on the Rav4's. The My wife and I visted recently to look at a Rav4. Andy was prompt in answering any questions and explaining the different options on the Rav4's. There was no pressure to buy that day and none of the salesman gimmicks you read about on the internet. After my wife and I decided to to purchase the vehicle later that night we were able to e-mail Andy a fair offer that was accepted through e-mail. We made arrangements to complete the paperwork the following day. When completing the paper work the finance manager was upfront about all charges and everything was agreed to without a problem. More

Everyone was extremely helpful & friendly. We called ahead to see what vechicles were in stock and got a great quote. Upon arriving there they gave us our quoted price and more. It took a little longer ahead to see what vechicles were in stock and got a great quote. Upon arriving there they gave us our quoted price and more. It took a little longer to get the car ready than I had thought but I didn't mind because the seating area was comfortable and I could have Dunkin Donuts if I wanted. If I buy another car this is where I'll be going. More

Daryl and Mike were great to work with. They are friendly, knowledgeable and fair to their customers. Great experience! They both went the extra mile to make us satisfied customers! I love my Rave a friendly, knowledgeable and fair to their customers. Great experience! They both went the extra mile to make us satisfied customers! I love my Rave and we are now the owner of two toyotas. Great vehicle! More

Lewis did his very best to please me in the purchase of my 2011 Camry.He stayed 2 hours after quiting time just to allow me to take my new vehicle home;infact he had to go to another storage lot several mi my 2011 Camry.He stayed 2 hours after quiting time just to allow me to take my new vehicle home;infact he had to go to another storage lot several miles from the dealership,to pick it up.He then washed and fueled it.He could have told me to come back the next day to pick it up.He was extremely nice.I will highly recommend him to anyone needing a vehile. More