Toyota of Scranton
Scranton, PA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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While browsing on the lot, my husband and I came across a left-over 2011 new Toyota Corolla that we were interested in. Billy approached us and we discussed the car, after which he offered a test drive and left-over 2011 new Toyota Corolla that we were interested in. Billy approached us and we discussed the car, after which he offered a test drive and to come inside to discuss the price. Billy worked with us on the price and with our trade-in of our Nissan Sentra to make the deal acceptable and affordable. He even bought my 6-year old son a doughnut while we discussed the car and the Toyota Service Package. After the paperwork, which went smoothly, he went over the features of the car as we were ready to drive it home. It was the best customer service we've ever received from any dealership. We weren't even expecting to purchase a vehicle that quickly, but it was a great deal with great people on a great car so we quickly made up our minds about the purchase. We've already recommended this dealership to our friends. More
I have bought cars from Halterman's in Stroudsburg. After visiting last time, I was very disappointed in the employees. I have been to Toyota in Scranton about 2 years ago and was also disappointed wi After visiting last time, I was very disappointed in the employees. I have been to Toyota in Scranton about 2 years ago and was also disappointed with the employees. I had a Toyota Rav4, 12 years old and we decided to sell it privately. While in Scranton, we planned on checking the RAVS out. We thought we would get the same horrible help we had two years ago. BUT, that wasn't the issue at all. Brad came up to us and immediately I liked him. When I like someone, I will give them my business. He was friendly and had a sense of humor to boot. He gave us a good price and we purchased a new car that day! I have recommended several people to Toyota Scion. In fact one of the people I work with visited on Saturday and is deciding to buy a used vehicle. He too said that the employees were very friendly. More
Andy was very friendly and worked with me on price. i started by emailing him on a quote for a new 4-Runner. He got back to me very quickly. We came to an agreement on a reasonable price and I was quit started by emailing him on a quote for a new 4-Runner. He got back to me very quickly. We came to an agreement on a reasonable price and I was quite satisfied. More
Had my 1000 miles check. In & out within 1 hour and a 1/2. Checked my fluids & washed my car. The waiting area is beautiful & of course love the dunkin doughnuts!! 1/2. Checked my fluids & washed my car. The waiting area is beautiful & of course love the dunkin doughnuts!! More
Professional workers and service in a comfortable setting. Cathy Keohan was very helpful in helping us choose the right vehicle. Angelo Berretta made the final paperwork quick and efficient. All in a setting. Cathy Keohan was very helpful in helping us choose the right vehicle. Angelo Berretta made the final paperwork quick and efficient. All in all it was a pleasant experience. More
I liked dealing with Toyota of Scranton because I felt that I was treated fairly and honestly. At no time did I feel that I was being taken advantage of by anyone. The employees seemed to like their work that I was treated fairly and honestly. At no time did I feel that I was being taken advantage of by anyone. The employees seemed to like their work and did it quickly and thoroughly. So far most of my questions have been answered. I look forward to using your service department for all my maintenance needs and hopefully no problems. Thanks. More
Chris Wagner was friendly, non-patronizing, patient and well-informed. We had to wait several weeks after deciding to buy and he called to remind us without being pushy. The closing/financing in the back well-informed. We had to wait several weeks after deciding to buy and he called to remind us without being pushy. The closing/financing in the back room with the financing agent was not so pleasant--friendly but pushy. I recently recommended your dealership to a friend interested in a Prius, suggesting they contact Chris Wagner and warning her about "the back room." More
Everyone was very pleasant at the dealership. It has a friendly atmosphere which makes buying a new vehicle a little easier. I hope to see the same kind of treatment when I return for service. I have boug friendly atmosphere which makes buying a new vehicle a little easier. I hope to see the same kind of treatment when I return for service. I have bought many new vehicles and have had great treatment during the sale only to be viewed as only an income source when returning for service. More
Our salesperson Cathy listened to what we wanted and our Our salesperson Cathy listened to what we wanted and our purchase was very smooth. Every employee is so friendly and helpful. The service dept is ver Our salesperson Cathy listened to what we wanted and our purchase was very smooth. Every employee is so friendly and helpful. The service dept is very organized. I have purchased accessories and got everything I wanted quickly. The atmosphere is so comfortable, I look forward to coming for service. I will definately purchase another Toyota from this dealership. More