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Toyota of Scranton
Scranton, PA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,405 reviews
I received excellent service with no gimmicks or sales tactics. Sean got me into what I wanted and at the right price. I'm very happy with the sale. tactics. Sean got me into what I wanted and at the right price. I'm very happy with the sale. More
My experience with your dealership has been great. I worked with Jeff Mericle and am extremely impressed with his hard work and honesty. He personally drove me to an auction in the Pocono's to pick my v worked with Jeff Mericle and am extremely impressed with his hard work and honesty. He personally drove me to an auction in the Pocono's to pick my vehicle. Jeff redefined the term going the extra mile. He new every detail about the vehicles I looked at. I have worked in sales for over 15 years and come away thoroughly impressed with Jeff an Toyota Scion of Scranton. I could not be more pleased. More
I had a front end collision accident and the repair department kept me informed and were very easy to work with. I would recommend the auto body department to anyone who was looking for work done. department kept me informed and were very easy to work with. I would recommend the auto body department to anyone who was looking for work done. More
I was searching for a used car in a limited price range, and Mark Thomas at Toyota of Scranton came through. He found me a 1999 VW Jetta, which is absolutely perfect. I realize it is an older car sold "as i and Mark Thomas at Toyota of Scranton came through. He found me a 1999 VW Jetta, which is absolutely perfect. I realize it is an older car sold "as is" with no warranty, but Mark and the Toyota of Scranton staff went out of their way to make sure the car was in the best condition possible before I drove it off the lot. This was perhaps the easiest and most pleasant automobile purchase I have ever made. More
When I first walked into Toyota of Scranton, I thought that I had already decided on buying a car from another dealership. But Jeff went above and beyond to change my mind and help find a really great car that I had already decided on buying a car from another dealership. But Jeff went above and beyond to change my mind and help find a really great car from Toyota of Scranton. I had a terrible experience with the other dealership I went to before going to Toyota of Scranton because their salesmen were unenthusiastic and annoying but Jeff was very upbeat and it was a pleasure doing business with him. Both my parents and I look forward to coming back again when we decide on our next car. More
Extremely pleased when dealing with Sean.... would recommend him to anyone and would buy off him again. He did a great job during the purchase of my car. recommend him to anyone and would buy off him again. He did a great job during the purchase of my car. More
Ang always goes out of his way to help us out and give us the best deal possible. We will always come back to Toyota for any future deals. James was also great! the best deal possible. We will always come back to Toyota for any future deals. James was also great! More
Great place to buy a car. Never any pressure and always felt like my salesperson, Chris Wagner, actually cared. Purchased two cars from him and recommended him to several friends who purchased from him as felt like my salesperson, Chris Wagner, actually cared. Purchased two cars from him and recommended him to several friends who purchased from him as well. All agree he is excellent at his job. Recently had body work done after my car was in an accident. Again, the service was top notch. Lisa kept me informed all through the process. She was extremely helpful and handled all the details of the insurance claim. Iplan to buy all my cars from this dealership. More
Had a new Corolla in mind, but Jeff came up with the car that my fiance really wanted. Who knew? She loves the car and am happy with the treatment we have received at Scranton Toyota. So far. that my fiance really wanted. Who knew? She loves the car and am happy with the treatment we have received at Scranton Toyota. So far. More
My first time to look at a car was last year at the 0% interest. Was not offered this percentage,Joe Gatto the manager, was involved. ? when I have a credit score of 760. Credit union called for me tha interest. Was not offered this percentage,Joe Gatto the manager, was involved. ? when I have a credit score of 760. Credit union called for me that day and yes, that was what should have been offered!! Not to Me! Credit union said they had the same problem with another member. So,no car. Tried again 7 months later. Same thing. Screamed at in the showroom. Oh, I DID want a RAV4. I could have afforded at 0% interest. I have worked full time for 17 years with good pay, good credit, but alas, no Toyota. Now driving a Subaru. No problems. Easy sell, no pressure and easy to deal with. I also looked at Honda, same thing. Would have bought there also. Also Pollack in Wilkes Barre, Motor World. Shall I go on? Toyota of Scranton lost out due to greed of manager and sales. I know you get commission on the loan, so therefore I got offered 3% loan on cars that were offered at 0% to others. Qualified buyer? Well apparently EVERY OTHER dealership from Scranton to Hazleton thought so. I was a Toyota customer for years. This experience left me cold. I do tell others about my experience. You have lost out on sales to other Toyota dealerships because of it. Next time, get your act together. More