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Toyota of Scranton
Scranton, PA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,405 reviews
The service department is always excellent. On my last visit, I dealt with Kevin and he took care of my routine maintenance and my usual free car wash. You can't beat it!! visit, I dealt with Kevin and he took care of my routine maintenance and my usual free car wash. You can't beat it!! More
why i gave this rating was the not the experience with the salesperson but the finance person who never told me about the warranty of the truck I purchased and sold me another warranty that wasn't require the salesperson but the finance person who never told me about the warranty of the truck I purchased and sold me another warranty that wasn't required....real slime ball...plus I never heard from the dealership back after buying the truck....I've purchased toyotas in the past 20 years and was always kept in touch with updates, specials, required maintenance etc...but not this dealership...took my $ and not a word More
I have purchased a new Sienna in Feb 2011 from Chris Wagner and found the experience completely different from my past twenty or so auto purchases. It seems like everyone at the dealership has their ac Wagner and found the experience completely different from my past twenty or so auto purchases. It seems like everyone at the dealership has their acts together and it shows. Sales, service and parts all genuinely seem interested in the customer. Because of that experience I decided to purchase a new Prius in November,2011. I dealt with Chris Wagner and again found him to be decent to deal with. I came back again last month to purchase a third vehicle from Chris. It turned out that my wife wanted to keep her Prius so badly that she did not want another new auto. Chris was very helpful but, I did not end up purchasing it or any vehicle at all. But it was not for his lack of trying. He constantly showed me the advantages of Toyota over other vehicles and I had to agree with him. Next time I am looking, I will contact him. More
I worked with Cathy Keohan. Couldn't have been more satisfied. She was very helpful, knowledgeable and pleasant to deal with. I stopped by to browse at new vehicles not really planning on buying a new satisfied. She was very helpful, knowledgeable and pleasant to deal with. I stopped by to browse at new vehicles not really planning on buying a new car yet. Cathy came over introduced herself and wasn't pushy but very friendly and helpful. (my wife hates pushy salespeople) She could not have done enough for us in finding the perfect car with all the options I wanted. Always taking time to follow up with us to make sure we were happy with everything. She was always available to answer all my questions no matter how small they were. A great experience and I will recommend Cathy to my friends, family and everyone looking to buy a car. A truly great experience. This employee and dealership goes above and beyond any dealer I have dealt with. Thanks and keep up the good work. Joe More
the salesman was very helpful because I was only looking to purchae a used truck. Carel explained to me what was available and I took the truck for a test drive and found that the truck met my needs. It to purchae a used truck. Carel explained to me what was available and I took the truck for a test drive and found that the truck met my needs. It was very nice doing business with this dealership. More
I brought my BMW in for a tire repair. Kevin was very helpful in getting my information into the computer and getting me out the door in under an hour. I would recommend Kevin and the dealership to every helpful in getting my information into the computer and getting me out the door in under an hour. I would recommend Kevin and the dealership to everyone, even if they don't own a Toyota. More
We went to Toyota for a recall on my husbands vehicle we were looking around and asked Chris where the new rav 4s were and he showed us and took us for a test drive and he told us everything about the vehi were looking around and asked Chris where the new rav 4s were and he showed us and took us for a test drive and he told us everything about the vehicle I already had rav4 2004 and loved the 2010 next thing you know we were signing on the dotted line Chris helped us every step of the way we feel like he was a great friend and still that way about him today whenever I bring the car in we always look to say hi to Chris he is great at his job and always greets us with a smile and always asked if he can help us if I plan I plan on buying a new vehicle I will buying it from Chris More
We had a very positive experience. Cathy was friendly, helpful and very thoughtful with us during the entire process keeping what we wanted as her top priority. Would recommend Cathy and the dealership w helpful and very thoughtful with us during the entire process keeping what we wanted as her top priority. Would recommend Cathy and the dealership when looking to buy a car. More
I've dealt with Toyota of Scranton, and Chris, two separate times now (two purchases). Chris is no nonsense, knowledgeable, and consultative in his approach. Chris does his job getting the business separate times now (two purchases). Chris is no nonsense, knowledgeable, and consultative in his approach. Chris does his job getting the business in the door; the service department does their job keeping the business in the door. I would highly recommend (and have) Toyota's products, this dealership, and Chris. More
I absolutely loved dealing with cathy!! She helped us out a great deal and was very great to work with! I love dealing with toyota and I don't deal with any other car dealers around! a great deal and was very great to work with! I love dealing with toyota and I don't deal with any other car dealers around! More