Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Scranton
Scranton, PA
5,064 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,064 reviews
June 12, 2012
My 2008 4 Runner came in for a check engine light on and they found the problem to be a defective gas cap. Being in warranty, there was no charge. I found the Toyota Dealership waiting area very comfortable they found the problem to be a defective gas cap. Being in warranty, there was no charge. I found the Toyota Dealership waiting area very comfortable and the service representative was very friendly and answered all my questions. AAA+ Rating!!! More
by Jerrycet
Employees Worked With
Jeff Mericle, Bonnie Weber
Helpful June 12, 2012
From the first visit with Garria up until our first maintainance check with Rick, we have felt very secure with our choice of the Camry. Both were very cordial and experienced in their positions, and maintainance check with Rick, we have felt very secure with our choice of the Camry. Both were very cordial and experienced in their positions, and I will definately recommeend Toyota of Scranton to everyone I know lookinbg for a reliable car and great service. We have dealt with a local Toyota dealer who is far less professional. Toyota of Scranton will have our support for aong time, and my wife is already looking for our next Toyota. Thanks for being a step above the competition. More
by ajgrant
Employees Worked With
Garria Noth and Rick Humphrey
June 12, 2012
I had a very good experience buying my new Rav4. Taryn was very knowledgeable and friendly which put me at ease. I recently had my vehicle serviced at the 6 month interval and was pleasantly surprised h was very knowledgeable and friendly which put me at ease. I recently had my vehicle serviced at the 6 month interval and was pleasantly surprised how quick I was able to get in. The wait time was short. Very pleased with Toyota Scion of Scranton. More
by mscuriousity
June 11, 2012
We really appreciate the attention Chris Wagner paid to us, our questions, and the thorough explanation he provided concerning all the facets of our Prius Three. He was friendly and took his time covering us, our questions, and the thorough explanation he provided concerning all the facets of our Prius Three. He was friendly and took his time covering all the aspects of the vehicle. He is a very knowledgeable, cordial and competent salesman. Kudos to his expertise. Angelo Berreta is also a knowledgeable, friendly and cordial person who explained all the options available to us. He was thorough in explaining that options that would benefit us in the future. More
by Joseph Santaniello
Employees Worked With
Chris Wagner
June 09, 2012
buying a car can be a nightmare but Toyota 0f Scranton made the sale go as smoothly as you can ever think of. My sales person was Andy Noone who made me feel like family there. I purchased a Rav4 and the made the sale go as smoothly as you can ever think of. My sales person was Andy Noone who made me feel like family there. I purchased a Rav4 and the sale was done quick and painless and Andy put my payment where i wanted it at with no cat and mouse games.A friendly and courteous Mark Paczewski manager came out to assist Andy to see if Andy needed help and to answer more of my questions. What a great place to visit and to buy a car.BTW they have a Dunkin Donuts in there if you need to sip on a coffee while you look! More
by nickyboy7
June 05, 2012
cathy keohan was great with my purchase of the 2008 tundra, i had purchased a 2010 tacoma only a few months before and the truck was to small, cathy worked hard to get me the right price so that i woul tundra, i had purchased a 2010 tacoma only a few months before and the truck was to small, cathy worked hard to get me the right price so that i would stay within my price range, after the sale she also helped me set up my phone with the blue tooth, i am trying to get my parents to purchase there next new suv there!!! More
by pkolatis
Employees Worked With
Cathy Keohan
May 29, 2012
Dealership personnel very friendly, helpful and knowledgeable. They worked with me to get the monthly payments down to where I could manage them. I have dealt with many car dealers in the past, b knowledgeable. They worked with me to get the monthly payments down to where I could manage them. I have dealt with many car dealers in the past, but this is the one time I can honestly say that it was an enjoyable experience. More
by pidustwa
Employees Worked With
cathy, matt, billy, chris, Cathy Keohan, Chris Wagner
May 29, 2012
Garria was extremely helpful and easy to deal with. I felt like she was concerned that our needs were met and that she actually wanted to help us. The dealership is clean and bright and they carry a good felt like she was concerned that our needs were met and that she actually wanted to help us. The dealership is clean and bright and they carry a good stock of inventory. More
by mkdonald
May 28, 2012
This is the third time I have bought a vehicle off of Toyota Scion of Scranton. I do not mind the drive for the excellent customer service. I love the excellent service my family and I recieve every time Toyota Scion of Scranton. I do not mind the drive for the excellent customer service. I love the excellent service my family and I recieve every time we are there. I had a 2009 Toyota Corolla, 2011 Rav 4 and now have my 2012 Camery ES! I love my new car!!! Thank you for another awesome experience!!!! More
by tmb1024
Employees Worked With
Carl Jenkins
May 28, 2012
MY EXPERIENCE WI TH PURCHASING A NEW RAV4 WAS THE MY EXPERIENCE WI TH PURCHASING A NEW RAV4 WAS THE EASIEST BUY IN MY LIFE.I SPOKE WITH DAVE BANAS AND HE SET UP A MEETING WI MY EXPERIENCE WI TH PURCHASING A NEW RAV4 WAS THE EASIEST BUY IN MY LIFE.I SPOKE WITH DAVE BANAS AND HE SET UP A MEETING WITH DARRYL JAYNE. WE MET AND IN A MATTER OF SEVERAL MINUTES HE NEW EXACTLY WHAT CAR TO SHOW US. WE MADE THE DEAL AND MY WIFE AND I COULD NOT HAVE BEEN HAPPIER. THIS IS THE DEALER WE WILL USE FROM NOW ON. More
by FOXMAN
