Toyota of Scranton

fast and friendly I was overcharged and could not get the money back. I called at least 4 or 5 times in a week and was told 3 times someone would call back and never di I was overcharged and could not get the money back. I called at least 4 or 5 times in a week and was told 3 times someone would call back and never did. Everything else went great More

Always like doing business at Toyota Excellent service and I like how I've been treated as a customer. No high pressure and I trust this dealership. Always willing to answer my questions. Excellent service and I like how I've been treated as a customer. No high pressure and I trust this dealership. Always willing to answer my questions. More

Word done well Nothing to do with your service. However, I think that the quality of Toyota has gone done. Toyota was known for producing a quality car that did’t br Nothing to do with your service. However, I think that the quality of Toyota has gone done. Toyota was known for producing a quality car that did’t break. This is the first vehicle that I have owned that needed warranty service. More

#1 Dealership Amazing people, amazing service and awesome vehicles. I went in looking for a new AWD vehicle and walked out with the keys to a 2018 Toyota RAV4 AWD X Amazing people, amazing service and awesome vehicles. I went in looking for a new AWD vehicle and walked out with the keys to a 2018 Toyota RAV4 AWD XLE. Just what I wanted! Thank you More

Quick service. Work done in a timely manner, they were very efficient and the service was friendly. The waiting area is comfortable and the atmosphere is relaxing. Work done in a timely manner, they were very efficient and the service was friendly. The waiting area is comfortable and the atmosphere is relaxing. More

35000 miles check up Car needs repair. I have an extended warranty which of course is not covering it. The check in and out was great and helpful. This time the car did wa Car needs repair. I have an extended warranty which of course is not covering it. The check in and out was great and helpful. This time the car did was done in an hour. In the past, I waited for two to three hours. One complaint: I gave you my new phone number multiple times and you still call me on my old phone number. Your employees correct the number on the paperwork but not on the computer. More

Double talking What I was told by my service rep did not agree with was on my invoice. Subsequently I was met with stuttering and stammering with unbelievable explan What I was told by my service rep did not agree with was on my invoice. Subsequently I was met with stuttering and stammering with unbelievable explanations as to what was actually done with my vehicle. This was the most unprofessional experience I’ve had with Toyota. After receiving an amended invoice I still don’t believe the warranty issue was addressed. More

The best Andrew, Nick and Howard made sure the experience was nothing short of excellent. I am so happy with my purchase and forget grateful. The car itself is Andrew, Nick and Howard made sure the experience was nothing short of excellent. I am so happy with my purchase and forget grateful. The car itself is a beauty! More

All work was done in a reasonalbe amount of time. Came in for a State Inspection, oil and filter change and had the Takata air bag replaced on the passenger side. Everything was done right and I am sa Came in for a State Inspection, oil and filter change and had the Takata air bag replaced on the passenger side. Everything was done right and I am satisfied with the workmanship. More

Amazing I’ve had multiple new cars. This is my second time with Toyota and you guys knock it out of the park. For starters with the maintenance free is someth I’ve had multiple new cars. This is my second time with Toyota and you guys knock it out of the park. For starters with the maintenance free is something that will keep me in a Toyota for a long time. Next is when service is due, you offer a shuttle. Amazing job to whole staff More