Toyota of Scranton

I'd buy a car here every day - just as a 'feel-good' experie This is most likely the best experience I have EVER had buying a vehicle! (And at 40 000/mpy over 48 years I have a little experience!!) Intelligent, This is most likely the best experience I have EVER had buying a vehicle! (And at 40 000/mpy over 48 years I have a little experience!!) Intelligent, knowledgable, patient and to the point. Will I be back? Well...I hope not for a while, but when the time comes I'll be over! In the mean time I'll send our friends! Marianne Kuiper Milks Honesdale, PA More

They say third time is a charm. I really love my red carola. Ron and Mike were most helpful to me going this alone. My brother, John helped me with my last two Carolla's. Unfortunately I lost John last year. Ron and Mike were most helpful to me going this alone. My brother, John helped me with my last two Carolla's. Unfortunately I lost John last year. More

Quick & Efficient Routine service was done quickly and no problems encountered. Called when the vehicle was ready and was in and out fast. Didn't have to waste the who Routine service was done quickly and no problems encountered. Called when the vehicle was ready and was in and out fast. Didn't have to waste the whole day More

Very easy accommodating process The sales staff and management are very accommodating and make sure you’re experience is a smooth as possible. Never felt pressured into anything and The sales staff and management are very accommodating and make sure you’re experience is a smooth as possible. Never felt pressured into anything and made sure my needs were met. More

Experience was great So I can tell you that my experience was great and Tiffany Peoples is an exceptional person, employee and advisor. She is a true professional So I can tell you that my experience was great and Tiffany Peoples is an exceptional person, employee and advisor. She is a true professional More

Excellent service on new car purchase Returned to Scranton Toyota to purchase the 4th vehicle purchased from Joe Mercado Jr. We have a 2017 Rav 4 which we love so we decided to add an Returned to Scranton Toyota to purchase the 4th vehicle purchased from Joe Mercado Jr. We have a 2017 Rav 4 which we love so we decided to add another one to our car family. Joe is very knowledgeable and an ultimate professional yet make you feel like an old friend. We were there around 3 hours traded in one of our other cars , and received our new Rav 4 to drive home the same day!!! More

Great service staff and service manager. In less than one week we are having repair services completed and being performed on our 2010 Camry and 2013 4Runner. Tiffany Peoples is our service In less than one week we are having repair services completed and being performed on our 2010 Camry and 2013 4Runner. Tiffany Peoples is our service representative and is very courteous and knowledgeable at her job. The Camry required rear brakes and synthetic oil and Tiffany provided us with a coupon to reduce the cost. She also noted that a service on the vehicle was inadvertently repeated from its most recent visit and told us we would be monetarily credited for that error. The Camry is running fine now. The 4Runner unexpectedly was brought in for service when the check engine light appeared on the dash board and the master cylinder needs to be replaced including other problems. Joe Gale, service manager is currently in contact with Toyota headquarters to find out what caused this malfunction on a vehicle with 83,000 miles on it. Joe and Tiffany have been very helpful to us while the 4Runner is in the service bay. A loaner car was provided to us while our vehicle is being repaired. We thank Tiffany and Joe for their help and professionalism during this past week as well as Stephanie Jones. More

I will stick with Scranton Toyota This is the second vehicle I have purchased from Scranton and their Customer Service is well above the rest. Andy and JR were outstanding in helping m This is the second vehicle I have purchased from Scranton and their Customer Service is well above the rest. Andy and JR were outstanding in helping me and assisting my purchase of two vehicles from them. The service department is bar non the best around, they actually care about you and get your car done real quick. The parts department is outstanding also, I ordered a few things from them and was extremely pleased with service and quickness of delivery. Thank You All and I will be back.. More

Always a great experience I have never had a bad experience in the service department at Toyota of Scranton, They're honest, their prices are competitive, and the comfortable I have never had a bad experience in the service department at Toyota of Scranton, They're honest, their prices are competitive, and the comfortable couches with an in-house Dunkin Donuts make the wait bearable. Tiffany Peoples, in particular, is always a pleasure to deal with. More

Jason He was very helpful in all aspects of the service. Helped me understand what needed to be done and was very efficient. I appreciate all of his help. He was very helpful in all aspects of the service. Helped me understand what needed to be done and was very efficient. I appreciate all of his help. More