Toyota of Scranton

Well informed. Tiffany was excellent . She called to let me know I had transportation as well as the status of my vehicle. The shuttle drivers were also very courteo Tiffany was excellent . She called to let me know I had transportation as well as the status of my vehicle. The shuttle drivers were also very courteous and punctual. More

Fast service!!!!! The staff is always friendly and the service was extremely fast. The waiting room is large and the chairs are comfortable. They also have a Dunkin Don The staff is always friendly and the service was extremely fast. The waiting room is large and the chairs are comfortable. They also have a Dunkin Donuts in the waiting area More

Great visit! I can always count on the people of Toyota to take great care of me and my vehicle. Tiffany was kind and very helpful from the beginning. My service w I can always count on the people of Toyota to take great care of me and my vehicle. Tiffany was kind and very helpful from the beginning. My service was done in a timely fashion , my car was washed( an extra bonus) and the staff was very informative. It’s alwsys a great experience! More

My Toyota Experience Tiffany was very polite and professional! She is an asset to Toyota of Scranton! I was in and out before I knew it and on my way. Tiffany was very polite and professional! She is an asset to Toyota of Scranton! I was in and out before I knew it and on my way. More

Repeat buyer. Great experience. Joe Sr was great. Jenna was great. Always a pleasure visiting your dealership. Fast and willing to go the extra mile to get the deal done. Joe Sr was great. Jenna was great. Always a pleasure visiting your dealership. Fast and willing to go the extra mile to get the deal done. More

Great Service The waiting area is so comfortable. You car is done before you know it. Tom from service was very helpful in answering a few questions I had about m The waiting area is so comfortable. You car is done before you know it. Tom from service was very helpful in answering a few questions I had about my car. Always a pleasure to bring the car in for service. Love that they wash your car for you. More

25,000 mile service Made appointment; arrived 10 minutes early,...friendly greeter and check-in process. Was out the door in an hour with a car wash at no extra charge. A Made appointment; arrived 10 minutes early,...friendly greeter and check-in process. Was out the door in an hour with a car wash at no extra charge. Apparently lots goes on behind the scenes to make this happen. Thank you. More

Superior service ... as always! I myself work as a customer service manager so I know how important a good customer experience is. Being kind and having a good attitude is critical I myself work as a customer service manager so I know how important a good customer experience is. Being kind and having a good attitude is critical to maintain a good relationship. Everyone in the service department at Toyota has always been courteous and thorough, it is one of the reasons why I have been a loyal Toyota person for over 30 years. More

15000 miles check up I was taken right in and treated like a customer should. I had the check up and a recall item to be taken care of. When I made the appointment I was I was taken right in and treated like a customer should. I had the check up and a recall item to be taken care of. When I made the appointment I was told 2 to 3 hours. I was done in an hour and a half. I was so happy about the time and my service advisor walked me to me truck and asked me to make sure everything was good. And it was. More

First time customer Everyone very helpful & friendly. Follow up was very good. Dealership clean. Joe helped make the deal painless. Was there several hours, didn't come t Everyone very helpful & friendly. Follow up was very good. Dealership clean. Joe helped make the deal painless. Was there several hours, didn't come to purchase so had to go home to get our trade in More