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Toyota of Scranton
Scranton, PA
5,467 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,467 reviews
January 21, 2020
Very efficient and knowledgeable, I am satisfied with my new 2019 RAV4 hybrid, highly recommend Toyota of Scranton. Looking forward to going back for maintenance and services. new 2019 RAV4 hybrid, highly recommend Toyota of Scranton. Looking forward to going back for maintenance and services. More
by INDZANA1
Verified Customer
January 21, 2020
Beyond expected I came in for a slow leak on one of my tires purchased from Toyota of Scranton. Stephanie took the time and effort to get the repairs done right and I came in for a slow leak on one of my tires purchased from Toyota of Scranton. Stephanie took the time and effort to get the repairs done right and to explain what had to be done. Thank You! More
by RICH43
Employees Worked With
January 21, 2020
Had an awesome experience. Bought a new vehicle in just over an hour! Got just what I wanted. The service was amazing! Jordan Prints was fantastic! over an hour! Got just what I wanted. The service was amazing! Jordan Prints was fantastic! More
by JOSEPHMNICE
Employees Worked With
Jordan Printz, Jenna Sledzinski
January 21, 2020
Service customer service has taken a new level at toyota of Scranton. In the six years that I have been coming there I have it changed for the better. customer service has taken a new level at toyota of Scranton. In the six years that I have been coming there I have it changed for the better. More
by maxlaurore
January 21, 2020
Sales great.Service dept needs work.Still have my check Sales great. Service dept needs work. Still have my check maintenance required light on. Bought car button not reset. Took car back got grief from Sales great. Service dept needs work. Still have my check maintenance required light on. Bought car button not reset. Took car back got grief from service . Assured me it all was taken care of. They did not reset it again. After conversation with manager More
by NANSEA2104
January 21, 2020
person didn't look at my cas I went in for an oil change and a tire rotation. Toyota said I needed rear breaks and rotors,. but a month ago I put on breaks and rotors. so who w I went in for an oil change and a tire rotation. Toyota said I needed rear breaks and rotors,. but a month ago I put on breaks and rotors. so who was working on my car didn't look at them at all. its hard to trust the dealer for anything. More
by DAVEAJR321
Employees Worked With
Dan Frayko
January 21, 2020
Excellent service that has been and hopefully will continue Already noted -------------- Excellent service from the very first day in 2009 and presently ---------- Hopefully, this service and the "cordial" feel Already noted -------------- Excellent service from the very first day in 2009 and presently ---------- Hopefully, this service and the "cordial" feeling while waiting is very good. More
by STEPHANB1
January 16, 2020
The service at my most recent visit was excellent. My car was done faster than expected, which was helpful as I strapped for time. Stephanie was very helpful and professional. She was great to deal car was done faster than expected, which was helpful as I strapped for time. Stephanie was very helpful and professional. She was great to deal with. More
by KELLYOBRIEN0
Employees Worked With
January 16, 2020
Week 3. Still have not received the title to my vehicle. Great job with marketing and pushing me out the door in record time. Then crickets. Starting week 3 and still have not received the title transferring Great job with marketing and pushing me out the door in record time. Then crickets. Starting week 3 and still have not received the title transferring the vehicle to me so that I can register it in NYS, The back office needs to keep pace with the front line ambitions. The devil is in the paperwork. More
by BARTONSL
