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Toyota of Scranton

Scranton, PA

4.7
5,066 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,066 reviews

August 14, 2020

Great Service Always great service! They made everything convenient for my service visit. The service was quick and all cdc guidelines seemed to be in place. I felt More

by Toyota4life!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 17, 2020 -

Toyota of Scranton responded

Thank you. Your safety is our top priority, and we have a cleaning team that cleans/disinfects our dealership twice daily. We appreciate your perfect, 5 star review. Take care.

August 14, 2020

Helped me find a great deal within my price point and didn't mind that my kids were running amuck in the show room. Great service!! More

by ANGVIGARCIA25
Recommend Dealer
Yes
Employees Worked With
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Toyota of Scranton responded

We are thrilled Ahmad was able to assist you in purchasing a vehicle that fits within your budget. Enjoy your new vehicle. We are kid friendly, and understand they have tons of energy. Take care.

August 12, 2020

Great experience here. Everyone was pleasant & helpful. Received a great deal on my trade and love my nearly new Toyota Corolla! Highly recommend Toyota of Scranton. More

by DREAMANGELTF
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Diak , Michael Reilly
Aug 13, 2020 -

Toyota of Scranton responded

Thank you for the perfect, 5 star review and the favorable comments on your experience. Enjoy your Corolla for many miles!!! Take care.

August 12, 2020

Auto butler service I am stuck with their auto butler service which is worst service at always. I have paid around $800 for this service and they just simply washed my ca More

by Sonali Mehta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Alyssa Esteras
August 11, 2020

Pleasant sales people. Clean facility. James Brown went above and beyond to help get my used car right and made me feel comfortable threw the whole process. Would recommend this dealership to anyone looki More

by MOMDOOLA68
Recommend Dealer
Yes
Employees Worked With
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxx Broden, Howard Sweeny
Aug 12, 2020 -

Toyota of Scranton responded

We appreciate your perfect, 5 star review and recommendation. James Brown does all he can to ensure our customers are happy and in a safe vehicle. Enjoy your vehicle. Take care.

August 11, 2020

Alan was great. I was told car would not be washed due to current circumstances; however, I requested it be vacuumed inside, but it was not. Thank you. More

by JSGREGG5522
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Toyota of Scranton responded

Thank you for taking the time to let us know about your visit to our Service Department. We are thrilled Alan did such a fine job. Please forgive our oops with regard to vacuuming your vehicle's interior. Take care.

August 10, 2020

The buying experience was pleasant and non-pressure. Our wants were listened to and we were treated well and with respect. Finance also was open and straight forward with questions we had. More

by rsymons723
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Toyota of Scranton responded

Thank yo for the perfect, 5 star review. It sounds as though your experience was outstanding. Enjoy your new vehicle and we look forward to your next visit. Take care.

August 10, 2020

Collision Repair It was as simple as possible. First meeting to see what was needed. Second meeting was to repair. It took the amount of time expected and the repai More

by MITCH.HAMILTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It was collision
Aug 12, 2020 -

Toyota of Scranton responded

Mitch, sounds like a great experience all the way around. Thank you for taking the time to inform us of your experience with our Collision Center. Take care.

August 10, 2020

I have nothing but good things to say about our salesman. Brian was very helpful and a true professional! Everyone else we dealt with there were very good as well! More

by JSCHWARTZ196
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Aug 12, 2020 -

Toyota of Scranton responded

Thank you for choosing our dealership. We are thrilled Brian was able to assist you with your purchase. Thank you for the perfect, 5 star review. Take care.

August 09, 2020

Great dealership. All of the employees we dealt with were very friendly, nice, helped with keeping our children busy with coloring pages and showing us the kids corner. They did a great job helping us find o More

by ITSASHYX2
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jammie Marcen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Langlois
Aug 12, 2020 -

Toyota of Scranton responded

We understand it can be a challenge when purchasing a vehicle and having your children at the dealership for a long time. We are here to assist in any way...coloring is a great way to pass time. Thank you for taking the time to share your experience. Take care.

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