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Toyota of Scranton

Scranton, PA

4.7
5,083 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,083 reviews

September 16, 2020

Toyota of Scranton has been professional, prompt, and helpful. They make it easy to have my car services with my busy schedule and help to remind me when service is due. I am very satisfied. More

by KELLYOBRIEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Toyota of Scranton responded

Thank you Kelly, We are here to assist with your automotive needs. We are so thrilled all went well and you will continue to service your vehicle with us. Take care.

September 15, 2020

Service at Toyota of Scranton is one of the most professional services I have dealt with. The best in the business for my money. It would be a reason to buy a Toyota alone but to sell great vehicle More

by KENG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Toyota of Scranton responded

KENG, We appreciate your perfect, 5 star review. We are so thrilled all went well and you felt comfortable at our dealership...that is our goal! We look forward to your next visit. Take care. We will let Alan know he is top notch in your books.

September 15, 2020

Jax and Jenna are the best. Drove from 2 hours away to buy a new truck for the second time in 3 1/2 years.Will do it again.... More

by NXTMNFLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jax, Jenna Sledzinski
Sep 16, 2020 -

Toyota of Scranton responded

NXTMNFLP, Thank you for taking the time to complete this wonderful review of your buying experience. Jax and Jenna are great assets to our Team as they work very hard at providing the best in customer service. Enjoy your new truck. Take care.

September 14, 2020

The service was excellent. However, I was there to get a state inspection and I asked that associate that I had a paper that said my inspection was supposed to be free. He looked confused and said he would More

by MANJODAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Toyota of Scranton responded

MANJODAD, Thank you for your feedback. Our apologies for any misunderstanding on our end. We are happy to know even though you had an issue you were pleased with the service provided. Take care.

Sep 16, 2020 -

MANJODAD responded

Apology not withstanding, this is a very generic response to my problem. Thank you for nothing.

September 14, 2020

Ahmad was great to deal with. Knowledgeable and no pressure. This is my 2nd car bought through him. This is my 4th car bought here. More

by TONYTIGER29
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Toyota of Scranton responded

Thank you, Tonytiger29, for your loyalty to our dealership. We appreciate you taking the time to complete this review and the perfect score. Take care.

September 14, 2020

I love my Toyota Rav4, so when I needed a truck, I went to see what Toyota had to offer in their used sales. Jordan found a few options that fit my budget, he picked the one he thought would be the best fi More

by QUASARQUEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brown , Howard Sweeny
Sep 16, 2020 -

Toyota of Scranton responded

QUASARQUEST, Your review says it all...we take care of our customers! Thank you for recognizing our employees Jordan, Howard and James on their commitment to providing the best in customer service. We are thrilled we earned 5 stars. Take care.

September 12, 2020

Went in knowing exactly what I wanted. The two that worked with me help me get the best possible deal. I felt very good walking out of this dealership with my new truck. More

by MICHAELABORDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Sep 16, 2020 -

Toyota of Scranton responded

Michaelaborder, we are delighted you feel good about your purchase at our dealership. Thanks so much for the perfect, 5 star review. Enjoy your new truck!!!

September 11, 2020

On September 8th I dropped off my vehicle for service and Stephanie Jones handled it professionally and even offered a program that will save me money. She texted me as soon as I left offering updates. The s More

by jfkpcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Sep 11, 2020 -

Toyota of Scranton responded

jfkpcc, we are delighted we earned 5 stars! Thank you. Your comments are greatly appreciated and we will pass them along. Stephanie is all about providing our customers with the best service experience. Thank you for acknowledging her efforts. Take care.

September 11, 2020

very pleased with the outcome of my service visit to Toyota of Scranton. The staff was helpful in understanding what was wrong and correcting the problem with my car. More

by mthomas6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Perri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Feliciano
Sep 11, 2020 -

Toyota of Scranton responded

mthomas6, thank you for servicing your vehicle at our dealership. We are delighted we earned 5 stars. Many thanks. Take care.

September 10, 2020

Very easy to get an appointment. Employees are very courteous and caring. My car was taken care of very promptly. I would highly recommend Scranton Toyota. More

by carolbebey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
Sep 16, 2020 -

Toyota of Scranton responded

Carol, thank you for the recommendation and perfect, 5 star review. Take care.

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