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Toyota of Scranton

Scranton, PA

4.7
5,178 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,178 reviews

December 07, 2020

Our experience at Toyota of Scranton was one of the best experiences when buying a vehicle. We were given the Red Carpet treatment every step of the way. Great people to work with. More

by CAROLCOWS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace, Michael Reilly
Dec 14, 2020 -

Toyota of Scranton responded

Carolcows64, Thank you for your kind words regarding your buying experience. We work very hard at making sure our guests receive top notch service. Thank you for the 5 star review. All our best to you.

December 07, 2020

This was a follow up from service a week before. At that service the muffler was one of several repairs done. I returned because the muffler was still very noisy. They checked it out and said the muffler ha More

by HATTON547
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Toyota of Scranton responded

Hatton547, than you for providing the follow up review on your recent service visit. It is appreciated. We appreciate your servicing the Camry at our dealership. If there is still a noise happening we can help. We know it is frustrating when there you notice something happening immediately following a service visit...our apologies. Please give us a call to make an appointment to check out the noise. Thanks again. Take care.

December 06, 2020

Great place to buy your next vehicle! Very friendly, best customer service, and biggest selection in the area!! I wouldn't go anywhere else to shop!! More

by SANTANG19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Dec 06, 2020 -

Toyota of Scranton responded

Santang19, many thanks for the perfect, 5 star review. Enjoy your new vehicle. We are delighted you had an outstanding experience when purchasing your vehicle, and look forward to seeing you at your service visits. Thanks again! Take care

December 06, 2020

I was happy with my experience. I was impressed with I was happy with my experience. I was impressed with your company having the Rav4 come in for an additional check up to make sure I am happy with t More

by ROKFILE
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Toyota of Scranton responded

ROKFILE, We are thrilled all went well at your service visit. Thank you for the perfect, 5 star review. Be well.

December 06, 2020

Once again, they exceeded my expectations. By far, the best service experience. They are friendly, competent, timely, fair priced, go out of their way to help. More

by JorgeH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Manck
Dec 14, 2020 -

Toyota of Scranton responded

JorgeH, Thank you for your awesome review and 5 star rating. We want to make you feel welcome and comfortable at every visit to our dealership while offering the best in service. Thank you for recognizing all we do to make that happen. All the best to you.

December 06, 2020

I can't say enough about my experience! It was painless and fair! I highly recommend Toyota of Scranton and AJ- you won't be sorry! More

by KNOTAFRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace
Dec 14, 2020 -

Toyota of Scranton responded

KNOTAFRM, we appreciate your recommendation and 5 star review. Many thanks. We are just delighted to know AJ was so helpful. All the best to you. Enjoy your new vehicle.

December 06, 2020

I had a good experience in the toyota of Scranton dealer. I have what I want and a good price. Very satisfied and happy about it More

by NASHALEE.ARROYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Matarese
Feb 01, 2021 -

Toyota of Scranton responded

Thank you, Nashalee.Arroyo, for taking the time to update us on your buying experience. We are thrilled all went well. Thank for the perfect, 5 star rating. Take care.

December 04, 2020

My visit was painless and pleasant. My dealer was accommodating and was very respectful and knowledgeable. The car buying process took less than two hours. The staff was very kind and not pushy. I’m More

by SHAWINOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Toyota of Scranton responded

SHAWINOFF, enjoy your new vehicle. We appreciate the perfect, 5 star review. Thank you. We are thrilled all went well during your buying experience. See you soon. Take care.

December 04, 2020

Searched my problem and got back to me quickly. Each person I dealt with was professional in manner. I have always been treated with rprofessionalism. More

by ded4356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Alyssa Esteras
Dec 04, 2020 -

Toyota of Scranton responded

ded4356, our mission is to treat our guests as we would want to be treated. Professionalism is not an option, it is what our guests deserve. We respect the fact that you decided to come to our dealership, thank you.

December 03, 2020

Facility is modern, clean, well lit, etc. Makes for a good atmosphere. Staff was excellent and managed well through all the protocols surrounding Covid. Was introduced to Jax Gronsky in Sales via the More

by TMALONE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jax Gonsky
Dec 03, 2020 -

Toyota of Scranton responded

Tmalone2, Thank you for your awesome review and recommendation. We are happy to know Jax was so understanding and was able to get you a vehicle that suits your needs. Enjoy. All the best to you and your family. Be safe and take care.

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