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Toyota of Scranton

Scranton, PA

4.7
5,178 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,178 reviews

February 01, 2021

Seamless car buying experience from being greeted at the door, to the fantastic sales team, to the speedy financial team. Everyone worked together as a team which was extremely refreshing. The generosity fr More

by CJD2256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Feb 01, 2021 -

Toyota of Scranton responded

CJD2256, We know purchasing a vehicle is not an easy process, then you add 3 children to to the mix and oh boy, it can make for a stressful time. We are happy to know that was not your experience. We thank you for sharing your experience, and the perfect, 5 star rating. Enjoy your new vehicle. Take care.

February 01, 2021

Kevin was great and very informative when choosing my next ride. He knew what he was talking about and knew all the gadgets in the vehicle I drove away in. I definitely recommend working with Kevin. He w More

by VinnyMattiello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Toyota of Scranton responded

Vinny, we are thrilled you and Kevin worked well together and you found a vehicle that suits your needs. Congratulations. Thank you for taking the time to let us know about your experience. We all appreciate your rating and recommendation. Very kind of you. Take care.

February 01, 2021

Outstanding experience. After reviewing the online inventory and scheduling a contact date, the vehicle was ready for test drive when I arrived. All staff were professional and pleasant! More

by FASTAL2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Toyota of Scranton responded

Thank you, Fastal2, for taking the time to let us know about your sales experience. We are thrilled you had an outstanding visit and buying experience. Enjoy your new vehicle. Thanks so much. Take care.

January 31, 2021

I don't think I've ever had a better experience with a dealership. Drove an hour, so worth it thank you and WILL Recommend!! More

by DAWSONEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace
Feb 01, 2021 -

Toyota of Scranton responded

DAWSONEMAIL, We are so happy you are thrilled with both your new vehicle and the buying process at our dealership. We are here to assist you with all your car needs. Thank you for the top rating. It is appreciated. Take care.

January 31, 2021

It was a pleasure buying a car from this dealership. Not only did they fight for me to get financed but they made sure they found me a vehicle I wanted. I went through xxxx the first time I tried to get a More

by Sophia R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Toyota of Scranton responded

Sophia, welcome to the Toyota of Scranton family. Kevin and Ryan are both here to help. We are delighted you were able to find a vehicle that works for you and you are happy with your decision. Congratulations. Enjoy your vehicle and we look forward to working with you for many years to come. Thank you for the great review and rating. Take care.

January 31, 2021

Great service with a smile. Always helpful and considerate of our needs and requests Enjoy visiting with Jeff, our salesman and George Z. Great guys More

by CJWESTON53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Felkowski
Feb 01, 2021 -

Toyota of Scranton responded

It is so nice to read such an awesome review. Thank you, CJWESTON, for taking the time to update us on your experience. We hope to see you at your next visit to our dealership. Take care.

January 31, 2021

Always a pleasant experience .I would highly recommend Toyota of Scranton to anyone for service and sales.I made the switch from Chevrolet and I’m glad I did More

by SDAVIS139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Toyota of Scranton responded

SDAVIS139, we are delighted you made the switch to Toyota. Welcome to the Toyota of Scranton family. We all appreciate your recommendation and perfect score. Thank you so much. Take care.

January 30, 2021

My wife and I had a good Idea of what we wanted in the purchase of our new car except the color. We have always had a positive experience with Scranton Toyota's service department . Our sales rep. Maxx Br More

by MAC14117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski, Maxx Broden, Steve Feliciano
Feb 01, 2021 -

Toyota of Scranton responded

Mac14117, White RAV4hybrid...very nice. Congratulations. Thank you for taking the time to let us know all about your experience. We do have an awesome team...thank you for acknowledging all team members who assisted you in sales and service. That is so kind. There is a big difference in the technology in the 19 RAV as compared to your 06 RAV. Enjoy the safety features and the great gas mileage. Thanks again.

January 28, 2021

I had a very good experience at the dealership, everyone was pleasant and I was treated very nice. They were ready for me when I arrived, and the transaction didn't take long. More

by MATTRITZ229
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : AJ Wallace
Feb 01, 2021 -

Toyota of Scranton responded

We honor your time and know how valuable it is. Thank you for your recent purchase. Congratulations. We are delighted your experience was both professional and timely. Thanks, again. Take care.

January 28, 2021

service was excellent Maxx explained everything. Howard explained the financial aspects and the paperwork. Bagels were very good. Maxx returned my call when I had a question. More

by JMESSNER219
Recommend Dealer
Yes
Employees Worked With
Maxx Broden
Feb 01, 2021 -

Toyota of Scranton responded

Jmessner219, you had an outstanding experience according to your comments. Thank you for taking the time to let us know about your experience when purchasing your new vehicle. Congratulations. Please take care.

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