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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,178 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,178 reviews

February 10, 2021

Toyota of Scranton's service department has courteous and conscientious service advisors on staff. I recently had 2 emergency visits, and they were taken care of in a timely manner. A real nice place to d More

by KINGSLEYE1304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen, Ed, Jason, Bria
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Feb 10, 2021 -

Toyota of Scranton responded

Kingsleye1304, sorry to hear you had 2 emergency visits to our service department. We hope all is well at this point, and your vehicle is up and running as it should. Thank you for your top rating and lovely compliment on our business. We are here to help. Take care and be safe.

February 10, 2021

Courteous service people.Dent and paint was done Courteous service people. Dent and paint was done correctly. Job was done in a reasonable amount of time. They sent estimate and bill directly to More

by BARBSOYA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bernadine Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2021 -

Toyota of Scranton responded

Barbsoya,we are thrilled to know all went well with your visit to our Collision Center. Thank you for letting us know. We all appreciate the 5 star rating. Take care.

February 10, 2021

Service was good Very satisfied was done in timely manner they were all friendly to me in the future I will buy another Toyota thank you More

by LISAMICHALIK1612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2021 -

Toyota of Scranton responded

Thank you, Lisamichalik1612, for taking the time to review your recent service visit. We are so happy all went well. The 5 star rating is greatly appreciated. Take care.

February 10, 2021

Very friendly and a great place to go to! Met all my needs on a vehicle I wanted. Great experience all around! Would buy from them again! More

by JERZIGIRL26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Felkowski
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Feb 10, 2021 -

Toyota of Scranton responded

Thanks Jerzigirl26, for the awesome rating and your recommendation. Enjoy your new vehicle. Take care.

February 10, 2021

These guys got me a great deal, and gave me a great price on my trade in. They explained everything very well and answered every question I had extremely well!! Thanks!! More

by MRREAPERXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
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Feb 11, 2021 -

Toyota of Scranton responded

MRREAPERXX, Enjoy your new vehicle. Thank you for the top rating. We are thrilled you had an awesome experience. Thanks again. Take care.

February 10, 2021

Very professional and helpful. Worked with my price range and made sure I was satisfied with the vehicle. I would recommend anyone to shop here. More

by HARDINGN2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
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Feb 10, 2021 -

Toyota of Scranton responded

Hardingn2001, thank you for taking the time to let us know about your buying experience. We are thrilled you were able to find a vehicle that suits your needs. Enjoy. We are also so happy you recommend our dealership. That means so much. Thanks again. Take care.

February 09, 2021

I have to say i am always please with the level of concierge services that the dealership provides. From the unbelievably clean drive in area to the welcoming reception from the staff. I will not get More

by MAYMICHAEL40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2021 -

Toyota of Scranton responded

Maymichael40, We strive to provide our guests with a clean, welcoming environment. We make every effort to maintain a safe environment especially with the current situation happening in our world. Every day our goal as a team, is to exceed our guests' expectations...we are thrilled that was the case in your situation. Thank you for taking the time to let us know how we did at your visit. We are delighted to earn 5 stars. Be well.

February 09, 2021

Service was great, not a long wait and a nice thing is they have Vendor area where you can get a drink or coffee even something to eat while you wait. Definitely recommend for your service needs. More

by BIGTREK15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Langlois
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Feb 09, 2021 -

Toyota of Scranton responded

Thank you, Bigtrek15, for servicing your vehicle at our dealership. We also appreciate your top rating of your experience and your recommending our dealership. Thanks so much. Take care.

February 09, 2021

Very friendly and the used car department and the financing department were excellent. I would recommend anyone to come here and purchase there next vehicle. More

by V_COMMODORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Wallace
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Feb 09, 2021 -

Toyota of Scranton responded

V_Commordore, thank you for your perfect, 5 star rating and your recommendation. We are delighted you had an outstanding experience when purchasing your vehicle. Enjoy. We look forward to working with you soon. Take care.

February 08, 2021

My experience at Toyota of Scranton far surpassed any expectation that I had. They made sure I was happy with the purchase of my new Tacoma, the process was relatively simple as this was my first vehicle More

by Jamie Gola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton
Report | Print
Feb 08, 2021 -

Toyota of Scranton responded

Jamie, welcome to the Toyota of Scranton family. We are delighted you decided to purchase a Tacoma at our dealership. Enjoy for many miles. Our team is here for you! Do not hesitate to reach out with any questions you may have about your vehicle or servicing your vehicle. Take care. Thanks again.

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