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Toyota of Scranton

Scranton, PA

4.7
5,184 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,185 reviews

March 01, 2021

Great guys, had such a good experience we ended up buying two cars, thanks to Kevin and everyone who helped us with our purchase. Top notch guys More

by BJ9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Reilly
Mar 04, 2021 -

Toyota of Scranton responded

Hi BJ9, We are thrilled our Sales Team worked their magic. Thanks so much for purchasing 2 vehicle. Enjoy. Take care.

March 01, 2021

Real friendly staff.But soon after I leased my vehicle I seen on the tv the price for a lease went down should of waited More

by GEORJON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 04, 2021 -

Toyota of Scranton responded

Hi Georjon5, We understand what you are saying. Sometimes you are watching a station that is in another region and their offers differ from ours. We want you to know we did offer you the best deal. Enjoy your new vehicle. Take care.

February 28, 2021

David was awesome! Took care of everything I needed and went above and beyond on multiple occasions to get everything right. Great customer service and and work More

by SODETTE718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Toyota of Scranton responded

Sodette718, David is awesome! thank you for recognizing his hard work and efforts to provide the best care for our customers. We appreciate the 5 star rating. Take care.

February 28, 2021

Our salesman Jeff was professional and well educated on the vehicle he sold us. Andrew was an asset to the dealership. It was truly a remarkable experience. Will definitely do business with them again and More

by JOEJOLEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew B., Jeffrey Felkowski
Mar 04, 2021 -

Toyota of Scranton responded

Joejoleen, Welcome to the Toyota of Scranton family. Both Jeff and Andrew want you to know you made the best decision for your new vehicle. Thank you for choosing our dealership. Enjoy. Take care.

February 27, 2021

I was really impressed with Jason! Kept me well informed on the progress of the repair that was going on with my car. Called when he said he was going to call. Made me feel he was concerned about my invest More

by THEWANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
Mar 04, 2021 -

Toyota of Scranton responded

Thank you, thewans for your 5 star rating and review. Jason is dedicated to providing the best care for our customers. We are just delighted all went well. Take care.

February 26, 2021

It was a good visit. Why in the world would you set a minimum. What is wrong with you people. Alan explained everything very well. More

by mooshy420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Toyota of Scranton responded

mooshy 420, we are happy to know Alan was so helpful. Thank you.

February 26, 2021

Toyota of Scranton has always been great to deal with for sales and service. The sales department and the service department are great and highly recommended. More

by FINALLYSUSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Toyota of Scranton responded

Thank you, Finallysusan, for your review and 5 star rating. We value your friendship. Take care.

February 25, 2021

Professional job Im happy with Scranton Toyota service Professional job Im happy with Scranton Toyota service and will buy my next cart with Scranton Toyota and due to Scranton Toyota Service department. More

by MTNDEW1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Feb 26, 2021 -

Toyota of Scranton responded

Mtndew1960, we are pleased to read your review! Thank you very much for your perfect, 5 star review of your service experience. We look forward to serving you for many years. Take care.

February 24, 2021

Tire rotation and inspection were done , it didn't take as long as they said .They drove me back home and picked me up, This was great. Tiffany Peoples was very helpful. My blue tooth was not eorking and More

by CEE349
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Toyota of Scranton responded

CEE349, sorry to hear your blue tooth is not working. Did you happen to work with Mark Thomas at our dealership? He is the product specialist. Please contact Mary Jo Preno, Vice President of Guest Experience to discuss. You can reach Mary Jo at 570.702.8776. Thank you for the perfect, 5 star review of your recent service visit. We are happy you could get a ride home and back to our dealership. It is a nice amenity. tiffany is an asset to our team. Thank you for acknowledging her efforts. Take care.

February 24, 2021

It was a Great experience as always. Quick service, friendly staff and a comfortable waiting area. Highly recommended to all Toyota owners in Northeast PA. More

by Ravowner
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Toyota of Scranton responded

Thank you, Ravowner! We want to provide our guests with excellent service performed in a timely fashion. Thank you for taking the time to let us know how we did. It is appreciated. Take care.

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