Back

Toyota of Scranton

Scranton, PA

4.7
5,186 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,186 reviews

March 20, 2021

My wife and I love the service we got at Scranton Toyota dealership. Our salesman was excellent. We leased this Corolla Hybrid, we took on a trip was very happy with it so far. More

by SLICKIEGRAVINE245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JaxG
Mar 23, 2021 -

Toyota of Scranton responded

Thank you for your top rating on your buying experience at our dealership. What a great vehicle...the Corolla Hybrid. Enjoy for many miles to come. All the best to you and your wife. Take care.

March 19, 2021

All around excellent liked the service people helping me seemed knowledgeable However I had a problem with the hatchback I need to get resolved still not going up all the way. More

by RLSWINGLE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Mar 19, 2021 -

Toyota of Scranton responded

Thank you for letting us know about your service visit. We all appreciate the top rating. We will reach out to you to further discuss the issue with your hatchback. It was noted on your repair order that the height setting was reset. Are you still having an issue after the adjustment? Please contact Mary Jo Preno, Vice President of Guest Experience to discuss. You can reach Mary Jo at 570.702.8776. Thank you. Take care.

March 18, 2021

Very down to earth staff, very accommodating and did not feel pressured like other dealerships. Will recommend family and friends to make Toyota of Scranton their #1 choice when searching for a good reliabl More

by TIMP713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Toyota of Scranton responded

Timp713, we want our guests to feel at home when doing business at our dealership. Thank you for letting us know about your buying experience. We are delighted we earned your trust and you will recommend us to your family and friends. Take care.

March 18, 2021

I work and need a care giver for my husband and they sent a driver to take my car and do oil change etc and brought it back to my place of employment which I thought was very nice. More

by jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Mar 18, 2021 -

Toyota of Scranton responded

Jess, we are here to assist our guests. Please let us know if you need anything else. Thank you for the kind words. Take care.

March 18, 2021

Tires were rotated and the new snow tires are now on the back of a front wheel drive car. They should have been left on the front. Also Uber did not pick me up at work on time afterwards as planned. Waited More

by DGCCTOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Toyota of Scranton responded

Thank you, DGCCTOTH, for your feedback on your recent service visit. Our apologies on the mix up with transportation. We appreciate your comments and will be in touch regarding your tire rotation. Take care.

March 17, 2021

Have bought several vehicles new and used. Have used the service department. Excellant service, friendly helpful staff. Have recommended to friends and coworkers. Thank you More

by SHARON.LENZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras, Maxx Broden
Mar 18, 2021 -

Toyota of Scranton responded

Sharon, thank you for your loyalty to our dealership. We appreciate your business and look forward to a long time relationship. Take care and be well.

March 17, 2021

First time there and it was good. Almost bought a new car too. Didn’t wait too long. Nice waiting areaaaaaaaaaaa. This sucks tho that I have to More

by mikesr2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Toyota of Scranton responded

Mike, thank you for the great rating. All the best to you. Take care.

March 17, 2021

Service there is always top notch. The service advisors are all friendly courteous and professional. Wouldn’t buy a car anywhere else. This is my fourth Camry I bought there. More

by wampac56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Toyota of Scranton responded

wampac56, thank you for your loyalty. We appreciate it. Also glad to know you are lifetime customers...that is our goal. Thank you. Take care.

March 17, 2021

Booked too many appointments Booked too many appointments Booked too many appointments Booked too many appointments Booked too many appointments Booked too many appointments Booked too many appointments Book More

by KENNYK325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Alan did a great job taking care of my warranty work from analysis to rental car to completion. I bought 2 new cars at Toyota of Scranton last year. With Service like this I will definitely buy here again. More

by ALANKOGOY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Toyota of Scranton responded

We are thrilled!!! Thank you for your compliments on our service and sales departments. We look forward to serving you and your family for many years. Take care.

...
204
...