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Toyota of Scranton
Scranton, PA
5,188 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,188 reviews
May 12, 2021
Treated well from intake to driving away . Service explained to me and I was treated with the utmost respect . I am well satisfied . .James Hosie explained to me and I was treated with the utmost respect . I am well satisfied . .James Hosie More
by hosieseamus
Verified CustomerEmployees Worked With
May 12, 2021
Everyone I encountered was nice and friendly. They made sure I knew what to expect and kept me informed every step of the way. I highly recommend Toyota of Scranton for all your vehicular needs. sure I knew what to expect and kept me informed every step of the way. I highly recommend Toyota of Scranton for all your vehicular needs. More
by CAROLCOWS64
Employees Worked With
Alyssa Esteras
May 11, 2021
The most disappointing visit yet. They failed my state inspection for the windshield wipers. I told the Stephanie I already have the new wipers I will bring them down and they can finish the inspection. S inspection for the windshield wipers. I told the Stephanie I already have the new wipers I will bring them down and they can finish the inspection. She said this is not how this works you have to bring the car in again with a new appointment. Any other garage or dealer ship would not had a problem with that. But Toyota of Scranton had to blow it totally out of proportion. Not only that I had a 11am appointment we dropped the car off and figured 3 hours should give them enough time to get it done, well was I wrong apparently drop offs get pushed to the end of the day and Stephanie said my husband who dropped the cat off was ok with that. When I asked him he said she never even mention that.. More
by melreg2
Employees Worked With
May 11, 2021
Great Service, went very smoothly, any problems were handled professionally and swiftly.. I love my Toyota Tacoma and will recommend them to anyone looking for a vehicle handled professionally and swiftly.. I love my Toyota Tacoma and will recommend them to anyone looking for a vehicle More
by MIKE3047
Employees Worked With
AJ Wallace
May 11, 2021
I was looking for a truck and found this one which caught my eye. I am very happy with my purchase, they worked with me in every way they could. my eye. I am very happy with my purchase, they worked with me in every way they could. More
by SILVERFOXES1
Employees Worked With
Maxx Broden, Michael Reilly
May 10, 2021
I purchased my vehicle with existing damage. I have made several attempts to get it in for repairs, but when I showed up to my appointment, no o e knew I was coming. Another time there was a rental car invo several attempts to get it in for repairs, but when I showed up to my appointment, no o e knew I was coming. Another time there was a rental car involved, but again when I arrived Nono e knew anything. The 3/4th attempt, I lost track, the work was supposed to have been done. When I went to pick up my car, the metallic overspray was still all over the entire car. You people suck. Never again. More
by FOFI757
Employees Worked With
May 10, 2021
Great dealership with amazing personnel! They make you feel welcome. Family friendly environment. Clean and there is a coffee/food bar. I highly recommend this dealership. feel welcome. Family friendly environment. Clean and there is a coffee/food bar. I highly recommend this dealership. More
by BRI-CORDERO
May 09, 2021
Very friendly, helpful and knowledgeable staff. Gave me top dollar for my trade in and got me in the exact vehicle I wanted. Would recommend Toyota of Scranton to anyone. top dollar for my trade in and got me in the exact vehicle I wanted. Would recommend Toyota of Scranton to anyone. More
by DANIEL.PATRISSO
Employees Worked With
Maxx Broden
May 08, 2021
My 2106 Tacoma was recalled for frame work. Kacie Kuchinskas was my service advisor. She did a fantastic job. Handled all the details including the loaner vehicle. She made it an excellent experie Kuchinskas was my service advisor. She did a fantastic job. Handled all the details including the loaner vehicle. She made it an excellent experience. She is a true professional. Thank you. More
by PFREDERI1
Employees Worked With
May 07, 2021
The best. I couldn’t imagine going anywhere else. A class A operation. The extreme courtesy and attention to details is spot on. I have bought several at this dealership and have never been disappointed. A operation. The extreme courtesy and attention to details is spot on. I have bought several at this dealership and have never been disappointed. More
by MICHAELNIGRO
Employees Worked With
