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Toyota of Scranton
Scranton, PA
5,191 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,191 reviews
September 16, 2021
They did a great job as always. This is not my first car I got from them. The sales guy is not listed I got from them. The sales guy is not listed More
by BABS404
Verified CustomerEmployees Worked With
September 14, 2021
Fast service new communication with a customer and they do fast service when you arrive do fast service when you arrive More
by CHARLIEMELENDEZ550
September 14, 2021
Always the BEST from purchase to service .Can't be beat! Professional,kind and friendly. Professional,kind and friendly. More
by DONTOM22
Employees Worked With
September 13, 2021
Ebrahim Everetsz went the extra mile in the sales dept to get me a great lease on a tacoma trd offroad. Financial svs dept made it a breeze. Thanks. get me a great lease on a tacoma trd offroad. Financial svs dept made it a breeze. Thanks. More
by RJK923
Employees Worked With
Ebrahim Everetsz
September 13, 2021
I cannot say enough about the customer service at Toyota I cannot say enough about the customer service at Toyota of Scranton and Jonathan Lane who helped me today when I got a huge gash in the side of my I cannot say enough about the customer service at Toyota of Scranton and Jonathan Lane who helped me today when I got a huge gash in the side of my front tire on the way into the office, merging onto 81 from CS. Tire pressure dropped to 3 by the time I was able to get off at the Main Street exit and pull into the service station. They told me they would shuttle me to work and if one of there shuttles wasn’t available they would pay for an Uber with their company card. They got me a coffee and shuttled me to and from work while my tire was replaced. So compassionate and caring when they really didn’t have to be on a Monday morning. Every single person that I came in contact with there. They made a bad situation an example of impressive customer service. More
by MEGTIMMS
September 13, 2021
Was very pleased . Joe Mercado was the salesman who helped me decide on buying a new car helped me decide on buying a new car More
by SHIRLEYJONES187
Employees Worked With
September 12, 2021
This is my third lease with Scraton Toyota. I can count on good service and good price. I have tried searching at other dealership but nothing comes close to Scraton Toyota. on good service and good price. I have tried searching at other dealership but nothing comes close to Scraton Toyota. More
by SGRILLO2
September 12, 2021
Jake made the move from one leased vehicle to another simple and easy. Jake saw me outside looking and asked if we needed help. I let him know that i had service for my 4 runner. Jake asked more about th simple and easy. Jake saw me outside looking and asked if we needed help. I let him know that i had service for my 4 runner. Jake asked more about the 4 Runner ,which lead to me getting a new Highlander. We did have a wait but he offered every amenity they had to keep us comfortable. Dealership was clean, had plenty of seating and TVs. It was overall one of the best experiences I’ve had at this dealership because Jake made sure that we were taken care of the whole time. More
by Sharon Dickson
