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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,194 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,194 reviews

December 10, 2021

Service on the car was great. Alyssa Esteras took great care of me. . Saw that ingot out in timeI was to pay do up my granddaughter on the bus. More

by DVOGLINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
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Dec 10, 2021 -

Toyota of Scranton responded

Dvolgino, thank you for taking the time to let us know about your recent service visit. It is appreciated. We are glad you enjoyed working with Alyssa, and you can request to work with her at every service appointment. It is important your repairs are completed in a timely fashion, especially if you need to pick up your grandchildren. We do understand that fact. Thanks again. Take care.

December 10, 2021

I love how customer get treat while they wait they offer you drinks and snack’s More

by MIGHTYOMY184
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Toyota of Scranton responded

Mighty, we want you to feel at home when you visit our dealership. Thank you for taking the time to let us know about your experience. It is greatly appreciated. Take care and be well.

December 10, 2021

Toyota is not just one of the best… they ARE the best in the business! More

by BARRYSANMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Toyota of Scranton responded

Thank you Barry for the kind words about our dealership. We do appreciate you taking the time to offer your feedback. Take care. we hope to earn 5 stars at your next visit.

December 08, 2021

My experience with Toyota was pleasant. The showroom was very clean and spacious. My wait was less than expected and stress free. More

by LFFDM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ebrahin Evertsz, Michael Reilly
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Dec 09, 2021 -

Toyota of Scranton responded

LFFDM1, Our goal is to provide you with a stress free experience. We are happy to know that was the case. Take care, be well

December 08, 2021

My questions to certain options were answered efficiently and professionally. Casey, the petson looking after my visit, was courteous and attentive. More

by TMAK510
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2021 -

Toyota of Scranton responded

TMAK510, We appreciate the opportunity to service your vehicle, and are grateful you took the time to complete this online review. Many thanks from the entire team. Take care, be well.

December 08, 2021

Great staff, very courteous. Carefully explain the issues and how they will solve it. Highly recommended. More

by KOLODZEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2021 -

Toyota of Scranton responded

KOLODZEY0, Thank you for taking the time to rate your recent service experience. Our entire staff is here to assist you with your automotive needs. Be well, take care.

December 08, 2021

Toyota of Scranton never fails to deliver outstanding service. The staff made my truck buying experience a breeze and my new Tacoma is great. Without a doubt, best one I've owned. Thank you everyone. More

by MARINOSPD574
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Higgins
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Dec 09, 2021 -

Toyota of Scranton responded

Marinospd574, we all appreciate your loyalty to our dealership and you taking the time to tell us your buying story. Many thanks. Take care.

December 07, 2021

I should have taken time to review the required maintenance items listed in my owners manual for the various mileage intervals BEFORE my service appointment rather than after I got back home from m More

by MLHIMKA
Recommend Dealer
Yes
Employees Worked With
Chris Ellis a "Five Star" player as well.
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Dec 09, 2021 -

Toyota of Scranton responded

Thank you, MLHIMKA, for completing an online review of your recent service visit. We all appreciate the top, 5 star rating. Be well.

December 06, 2021

Jonathan Lane is an asset to Scranton Toyota. Dealership excels in providing a quality experience to its customers More

by Araholtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Dec 06, 2021 -

Toyota of Scranton responded

Araholtz, thank you. We all appreciate your comments and 5 star rating on your recent service visit. We are happy to know you enjoy working with Jon Lane and please request to work with him at future visits. Again, thank you. Take care.

December 06, 2021

My advisor was very nice. They had my vehicle done when I needed it and the shuttle service was convenient. More

by SARAHQUATRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Dec 07, 2021 -

Toyota of Scranton responded

Sarahquatra, thank you for taking the time to share your feedback. It is so important for our team to understand what our guests experience when servicing their vehicle at our dealership. Needless to say we are thrilled we earned the top rating. Thank you. Take care.

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