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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,336 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,336 reviews

October 10, 2024

Dan was super efficient and got the job done with no issues. He always goes above and beyond!! More

by TARAJANOSIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Seijas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Toyota of Scranton responded

TARAJANOSIK, Thank you for sharing your experience with Dan! We're thrilled to hear that he was efficient and went above and beyond to get the job done with no issues. It's always our goal to provide exceptional service, and it's great to know Dan consistently delivers that. We'll be sure to pass along your kind words to him. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again! Warm regards Dan and the Service Team Toyota of Scranton

October 10, 2024

The people were wonderful. A lot of vehicles to choose from. Great people to work with. More

by TRIP08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Toyota of Scranton responded

TRIP08, Thank you for your kind review! We're thrilled to hear that you enjoyed working with our team and appreciated the variety of vehicles we offer. It's always our goal to provide a wonderful experience and help our customers find the perfect vehicle. If you have any further questions or need assistance in the future, don't hesitate to reach out. We look forward to serving you again Warm Regards, The Toyota of Scranton Team

October 10, 2024

Service was great and excellent. They are always checking on you and the kindness of everyone there is absolutely wonderful More

by VIRGENOCASIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Toyota of Scranton responded

VIRGENOCASIO, Thank you for your wonderful review! We're delighted to hear that you had a great service experience and felt well taken care of by our team. Providing excellent service and genuine kindness is what we strive for every day, so it’s fantastic to know we hit the mark. If there’s anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your kind words and look forward to serving you again! Warm regards, The Sales Team Toyota of Scranton

October 09, 2024

I found what I was looking for at a great good price. Very helpful in helping me work the numbers to an affordable debt service. More

by WOAKS23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Toyota of Scranton responded

WOAKS23, Thank you for taking the time to share your experience! We're so glad to hear that you found exactly what you were looking for at a great price. Our team is always happy to assist in finding a payment plan that works for you, and it's wonderful to know we could help make the numbers work. If you need anything in the future, feel free to reach out. We're here to help! Warm regards, The Sales Team Toyota of Scranton

October 09, 2024

Ms. Politz recognizes me when I come for service at Toyota of Scranton. She is polite, professional and efficient ... consistently! She takes the time to explain options available to me re: service i More

by 343G9Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Toyota of Scranton responded

343G9Z, Thank you so much for your wonderful feedback! We're thrilled to hear that Ms. Politz consistently provides you with such polite, professional, and efficient service. Recognizing and taking care of our guests is a priority, and we’re glad she’s helping you feel valued each time you visit. We're proud to have her as part of our team, and it's great to know she represents the Toyota brand in a way that meets your expectations. Thank you for choosing Toyota of Scranton — we're honored to be considered 'simply the best!' We look forward to continuing to serve you! Warm regards, The Service Team Toyota of Scranton

October 08, 2024

It was a very pleasant experience. Everyone was , helpful and considerate my questions were answers quickly and professionally More

by SONGSOFSONG
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Zongilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

SONGSOFSONG, Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience with us and that our team was able to answer your questions quickly and professionally. Providing helpful and considerate service is always our goal, and it’s great to know that we met your expectations. We look forward to serving you again in the future. If you need anything else, don’t hesitate to reach out! Warm regards, The Service Team Toyota of Scranton

October 08, 2024

Honest. Fair. helpful. insightful. accommodating. They made doing business a pleasure. Especially the breakfast bonus! More

by ROWANL
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Mihal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

ROWANL, Thank you for your kind words! We’re thrilled to hear you had a pleasurable experience with us, and we're especially glad you enjoyed the breakfast bonus. We look forward to welcoming you back for another great visit in the future! Warm regards, The Sales Team Toyota of Scranton

October 08, 2024

dealing with Toyota is good and the workmanship is great but the labor cost is too high a good customer should get reduced labor charges and senior discounts should apply More

by THOMASSAVERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

THOMASSAVERO, Thank you for your feedback and for being a valued customer! We’re happy to hear that you are pleased with our workmanship and overall experience. At Toyota of Scranton, we strive to provide high-quality service while maintaining fair and competitive pricing. We understand your concern about labor costs, and we do offer promotions and discounts periodically to help our customers save on service. Additionally, we’re always looking for ways to support our senior customers, and your suggestion will be taken into consideration. If you have any questions or would like more information on current offers, please feel free to reach out to us directly. We look forward to continuing to serve you! Warm regards, The Service Team Toyota of Scranton

October 07, 2024

As always my experience with Scranton Toyota's service department was excellent. The advisor apprised me of the cost and had the vehicle done as soon as possible More

by silverfocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

silverfocks, Thank you for your wonderful feedback! We’re so glad to hear that your experience with our service department was excellent once again. Keeping you informed and ensuring your vehicle is ready as soon as possible is always our priority. We appreciate your continued trust in Toyota of Scranton and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

October 07, 2024

Service was great, Jason always is helpful and friendly. Waiting area is clean and comfortable. More

by FRANK.MARESCA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

FRANK.MARESCA82, Thank you for your kind review! We’re delighted to hear that you had a great service experience and that Jason was helpful and friendly, as always. We’re also glad that you found our waiting area clean and comfortable. We’ll be sure to pass along your feedback to Jason and the team. We appreciate your loyalty to Toyota of Scranton and look forward to your next visit! Take care, The Service Team Toyota of Scranton

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