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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,194 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,194 reviews

January 03, 2022

Toyota of Scranton is a great company to work with and I especially enjoyed working with Jake. He was very knowledgeable and helpful throughout my whole recent car buying experience. More

by R2BEEGIRLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
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Jan 04, 2022 -

Toyota of Scranton responded

Thank yoiu, R2BEEGIRLS, for taking the time to share your buying experience story. We are thrilled you enjoyed working with Jake. Please remember if you have any questions you can contact Jake and he will assist you. Thanks again. Enjoy your new vehicle. Take care.

January 02, 2022

service was fast and easy. Easy to schedule online with available dates. Staff was friendly and helpful. More

by MQ1621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
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Jan 04, 2022 -

Toyota of Scranton responded

MQ1621,Thank you for taking the time to let us know about your service experience. We are delighted you had an easy time scheduling an online appointment. That is the goal. Thanks again. Take care.

December 31, 2021

So nice to deal with people who want to help,unlike other dealerships.So happy I picked Toyota of Scanton More

by SHARYN323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Toyota of Scranton responded

SHARYN323, thank you for choosing our dealership. We are happy you enjoyed working with our sales team. Thank you for taking the time to let us know. Take care.

December 30, 2021

Everyone I encountered was knowledgeable and very helpful. Overall it was a great experience and I highly recommend them. More

by MARY_STARZER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Toyota of Scranton responded

Mary, thank you for sharing your feedback on your recent buying experience. It is greatly appreciated. We are just delighted you had an excellent experience. Thanks again. Take care.

December 30, 2021

Friendly and helpful service and sales. None of the best dealerships I have been at. More

by CLSKY120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
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Jan 04, 2022 -

Toyota of Scranton responded

Thank you for recognizing our dealership as one of the best. We all appreciate it, CLSKY120, as well as the 5 star rating. Take care.

December 30, 2021

I had an excellent experience from the minute I walked in the door until I drove off in my new Highlander. I dealt with Joe and George in sales and then Howard and Ryan in finance. They were all so nice to More

by ROSEEMMETT
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
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Jan 04, 2022 -

Toyota of Scranton responded

roseemmett, enjoy your new Highlander...it is an amazing vehicle. Thank you for sharing your feedback regarding your buying experience. We are happy you enjoyed working with the sales team. Welcome to the Toyota of Scranton family. Take care.

December 30, 2021

Rich LaRussa and staff are extremely professional and knowledgeable. We love our vehicle and recommend this dealership. More

by NIKOSKYLAR8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hedden
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Jan 04, 2022 -

Toyota of Scranton responded

NIKOSKYLAR8, thank you. We appreciate you taking the time to let us know about your buying experience. Our sales team is the best. Rich LaRussa heads up the team in our finance department, and he does an amazing job. Enjoy your new vehicle. Take care.

December 29, 2021

He is very patient and helpful. Best service manager that we have delt with in the 8 years of coming here. More

by COLT132323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Toyota of Scranton responded

colt132323, thank you for sharing your story about your recent service visit. We are delighted you enjoy working with David and please know you can request to continue working with him. Just make sure you ask to work with David. Thanks again.

December 29, 2021

I just think they are over priced on services and they always try to get people to get services that are not necessary thats where the big prices are. More

by Dar1670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Toyota of Scranton responded

Dar1670, thank you for your feedback on your recent service visit. Your comments will be shared with our service team. We do appreciate you taking the time to share your thoughts regarding the experience. Take care.

December 27, 2021

This dealership was very patient and accommodating with my questions. The staff was friendly and helpful. The process for getting my new lease was easy and quick. More

by CHRISTENROSE143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Toyota of Scranton responded

Christen, many thanks for your feedback regarding your leasing experience. We are happy to know the process was quick and easy. That is our goal. Take care.

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