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Toyota of Scranton
Scranton, PA
5,195 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,195 reviews
March 08, 2022
Their customer service has always been a notch above. In the past year, it's gotten even better when customer service elsewhere seems to have slipped. Always a pleasure to deal with Toyota of Scranton! In the past year, it's gotten even better when customer service elsewhere seems to have slipped. Always a pleasure to deal with Toyota of Scranton! More
by marge_watkins
Verified CustomerEmployees Worked With
March 08, 2022
My experience with Toyota of Scranton was great! !! Very professional...courteous...everyone was very friendly....I was very pleased with my experience and Matt Haden went above and beyond to make su !! Very professional...courteous...everyone was very friendly....I was very pleased with my experience and Matt Haden went above and beyond to make sure I understood everything and handled everything in a very timely manner....Definitely would recommend Toyota of Scranton to anyone looking for a new car!!! Ask for Matt he's great!!!! More
by REBW1910
March 08, 2022
Awesome service by Chris Ellis! Very professional, courteous and friendly. 5 stars customer service. He took the time to show and explain the different options. He’s asset to your Very professional, courteous and friendly. 5 stars customer service. He took the time to show and explain the different options. He’s asset to your dealer More
by Miguel
Employees Worked With
Christopher Ellis
March 07, 2022
Everyone is always nice and communicates everything about the service every time I am there. the service every time I am there. More
by DOMINICCUCHARA
March 07, 2022
Great job. Keep up the great service and communication with customers. Stay safe and have a great day. Keep up the great service and communication with customers. Stay safe and have a great day. More
by JOHNMURRAY948
Employees Worked With
Other Employees :
I forgot who I had. But whoever it was there was nice.
March 07, 2022
I have been there twice and both times it was amazing. Both times it was a stressful time and they helped me get a car each time. They were truly amazing. ! Both times it was a stressful time and they helped me get a car each time. They were truly amazing. ! More
by MARIACORTIZ6
Employees Worked With
Unsure or names
March 07, 2022
I pay for 2 year oil change, and she said this is the last oil change. No good for my poket last oil change. No good for my poket More
by robertoquiteriob
Employees Worked With
March 06, 2022
Our experience at this dealership was a relaxed one in which not only were we helped with patience and respect, but there weren’t any moments in which we felt pressured to make a purchase. Mr. Boyton had which not only were we helped with patience and respect, but there weren’t any moments in which we felt pressured to make a purchase. Mr. Boyton had excellent customer service and both Mr. LaRussa and Mr. Valenti worked hard to get us the best deal possible. Will definitely return! More
by darisfeliz
March 04, 2022
Mr LaRussa was great to deal with. He made sure I was taken care of from the beginning to the very end of the process. Thank you so very much for your kindness. Dave Ragan He made sure I was taken care of from the beginning to the very end of the process. Thank you so very much for your kindness. Dave Ragan More
by David Ragan
Employees Worked With
Other Employees :
Jax was great to deal with. Very helpful and understanding.
