Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Scranton
Scranton, PA
5,196 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,196 reviews
April 14, 2022
The service department is very courteous and friendly. My vehicle's service was completed ahead of schedule and a minor issue I was experiencing with the key fob was resolved to my satisfaction. I highl My vehicle's service was completed ahead of schedule and a minor issue I was experiencing with the key fob was resolved to my satisfaction. I highly recommend Toyota of Scranton. More
by MBBW1
Verified CustomerEmployees Worked With
April 14, 2022
Everyone was very friendly and accommodating. There was no unexpected bad surprises. I’ve been there before and I’ll still go back. There was no unexpected bad surprises. I’ve been there before and I’ll still go back. More
by STINKERSTOMPER
Employees Worked With
April 14, 2022
They hide maintenance on my vehicle, and then tell me that it was my fault, I was never inform of that maintenance before. Tacoma with lest that 20000 miles And already telling me that it needs a fue that it was my fault, I was never inform of that maintenance before. Tacoma with lest that 20000 miles And already telling me that it needs a fuel injector service. More
by Sebastian
Employees Worked With
April 13, 2022
Helpful Hardworking Above & beyond Great Easy Nice workers Customer service good Friendly Achieveable Short wait Nice workers Customer service good Friendly Achieveable Short wait More
by SAKIAHAK
April 13, 2022
They got my vehi md in for service in a timely manner and didn't push other services on me but did inform me. didn't push other services on me but did inform me. More
by parrysescapes
Employees Worked With
April 13, 2022
This experience was smooth, very friendly salesman Joe “Jr” helped me out. I was in the car that night. “Jr” helped me out. I was in the car that night. More
by TAYLORSMAMA3311
April 13, 2022
Great customer service. Easy and quick to deal with. Will purchase my next vehicle there. Easy and quick to deal with. Will purchase my next vehicle there. More
by CHIEFSCOTTCARNEY
April 12, 2022
No real complaints except I missed the fact they changed by loan term and extended it by 3 months. Won’t be a huge issue since we will be paying off the loan early. I only realized the other day that they d by loan term and extended it by 3 months. Won’t be a huge issue since we will be paying off the loan early. I only realized the other day that they did this. The team I dealt with was great however make sure you check your terms and paperwork before leaving. We are all human and mistakes happen. More
by YEOMAN10
April 11, 2022
Great service. Excellent team of people that worked and helped me out. Thanks so much. Excellent team of people that worked and helped me out. Thanks so much. More
by Swaters93
