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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,196 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,196 reviews

April 26, 2022

The service department staff was very friendly and knowledgeable regarding my vehicle's needs. I highly recommend them. More

by CAROLCOWS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. Wallace
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Apr 27, 2022 -

Toyota of Scranton responded

Hi Carol, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 25, 2022

Great service product knowledge and most importantly desire to Sastify the customer pre and post sale More

by ACRAHALL5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Toyota of Scranton responded

ACRAHALL5, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 25, 2022

This was my first time purchasing a Toyota and the entire experience was awesome. Corey Boynton made it very easy to do business with Toyota of Scranton. Everyone at the dealership made me feel welcome; it More

by Mark P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Toyota of Scranton responded

Mark P, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 25, 2022

The service was excellent. The staff was friendly and courteous. This is the third vehicle I have purchased at this dealership. I've never had a bad experience. More

by chd18508
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Toyota of Scranton responded

chd18508, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 25, 2022

Can't say a single bad thing about this dealership. Very clean friendly environment apparently they are doing all things correctly if this is not my 1st vehicle off them More

by CassieHayes92004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Toyota of Scranton responded

Hi Cassie, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We all appreciate your loyalty to our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 25, 2022

very satisfied the work took a little longer than planned but overall satisfied and very grateful and would recommend toyota of scranton to perspective car buyers. More

by NOFLEAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forgot name collision department
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Apr 26, 2022 -

Toyota of Scranton responded

NOFLEAS1, Thank you for taking the time to provide feedback on your recent experience at our Collision Center. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 25, 2022

Always professional and ready when promised. . Whole staff always on point, Love my Venza. My 10th Toyota hete More

by JGATTO0
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Toyota of Scranton responded

JGATTO0, Thank you for taking the time to provide feedback on your recent experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. WOW! 10th vehicle. Thank you for your loyalty. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 24, 2022

Very mannerable. I experienced great customer service, knowledgeable sales people and reliable service. I was well taken care of, by Howard and Maxx. More

by speaten0515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxx Broden, Howard Sweeny
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April 24, 2022

Toyota has been my go to for the past 3 years. this is my 5th vehicle off them and I will continue to purchase for years to come.Joe was my salesman for all 5 . I also delt with Ryan and Rich in fi More

by CassieHayes92004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2022

Had had a great experience purchasing my new Toyota Highlander Hybrid. We love the car and our experience at Toyota of Scranton! More

by LORIANN523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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