Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,333 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership
View Awards

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,333 reviews

October 29, 2024

Toyota of Scranton is my go to dealership for sales and service in our area More

by PAJOE18447
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana and Jaime
Report | Print
Oct 30, 2024 -

Toyota of Scranton responded

PAJOE18447, Thank you for making Toyota of Scranton your go-to dealership! We’re honored to be your choice for sales and service, and we're committed to providing you with exceptional experiences every time you visit. We look forward to continuing to serve you. Thank you for your loyalty! Warm regards, The Toyota of Scranton Team

October 29, 2024

Excellent service! A great experience for the first time. And a nice purchase from Toyota of Scranton! More

by ROMAN_MIROSLAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebrahin Evertsz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Toyota of Scranton responded

ROMAN_MIROSLAV, Thank you for sharing your experience! We're so glad to hear that your first visit with us was a great one and that you're happy with your new purchase. Welcome to the Toyota of Scranton family—we look forward to serving you in the future! Warm regards, The Toyota of Scranton Team

October 28, 2024

Going into Toyota of Scranton is always a positive experience. My service Advisor Jason is always polite and answers all of my questions when I come in for service. More

by Muir46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Toyota of Scranton responded

Muir46, Thank you so much for sharing your experience! We’re thrilled to hear that visiting Toyota of Scranton is always a positive experience for you. Jason is a great part of our team, and it’s wonderful to know he consistently provides you with courteous and thorough service. We look forward to your next visit and appreciate your kind words! Safe travels until then! Warm regards, The Service Team Toyota of Scranton

October 28, 2024

The staff at the dealership is always prompt and courteous. They are knowledgeable and helpful. The waiting area is clean and bright. It's a nice plus to be able to get a little lunch (on you) w More

by MDESIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Toyota of Scranton responded

MDESIANO, Thank you for the wonderful feedback! We’re delighted to hear that our team’s promptness, courtesy, and knowledge made a difference in your experience. We take pride in maintaining a clean and welcoming environment, and we’re glad you enjoyed the added perk of a light lunch during your visit. It’s our pleasure to make your time with us comfortable and enjoyable—looking forward to welcoming you back soon! Warm regards, The Service Team Toyota of Scranton

October 28, 2024

Overall satisfied with the service performed on my 21 4Runner. They need to bring back the carwash. More

by ZACKMCHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Seijas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Toyota of Scranton responded

ZACKMCHALE, Thank you for your feedback! We’re glad to hear you’re satisfied with the service on your 2021 4Runner. We understand the car wash is a valuable touch, and we value your feedback. We appreciate your patience and look forward to seeing you next time! Warm regards, The Service Team Toyota of Scranton

October 27, 2024

Very knowledgeable and pleasing to deal with. It is a positive experience knowing that David will be there to support and assist me in the process of having my vehicle serviced in the future. More

by WGAUGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Toyota of Scranton responded

WGAUGHAN, Thank you for your kind words! We're delighted to hear that David made a positive impression and that you feel supported when it comes to servicing your vehicle. Knowing that our team provides knowledgeable and helpful assistance is exactly what we aim for. We look forward to continuing to provide you with a great experience at Toyota of Scranton. See you next time! Warm regards, The Service Team Toyota of Scranton

October 27, 2024

Toyota of Scranton and Brian Burgess are wonderful. Brian was so helpful and full of information that helped me decide on which vehicle I wanted. I’ll definitely choose Toyota for my next purchase. More

by MK_R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Toyota of Scranton responded

MK_R, Thank you so much for your kind words! We're thrilled to hear that Brian was able to provide the information and support you needed to make the right choice. It's wonderful to know you're happy with your experience, and we're honored to be your dealership of choice. We look forward to welcoming you back when you're ready for your next Toyota! Warm regards, The Sales Team Toyota of Scranton

October 26, 2024

Chelsea was wonderful to deal with. It was an excellent experience . Will definitely return for our car service needs. More

by JANDJKEENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Zongilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Toyota of Scranton responded

JANDJKEENE, Thank you for sharing your experience! We're thrilled to hear that Chelsea provided you with excellent service and made your visit enjoyable. It’s fantastic to know you’ll be returning to us for your future service needs. We look forward to welcoming you back to Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

October 25, 2024

Honesty. When issue was explained Toyota of Scranton did the correct thing. Thank you Brythonic much. More

by LOUKUHN
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Toyota of Scranton responded

LOUKUHN, Thank you for your feedback! We’re so glad to hear that our team could provide an honest and straightforward experience. Doing the right thing for our customers is essential to us, and your trust means a lot. We look forward to assisting you again in the future! Warm regards, The Toyota of Scranton Team

October 25, 2024

Emily was awesome to deal with! ! I live over a hour away so I asked for pictures then what they had listed on line. She had no issues with doing that, she even sent pictures of the More

by lrparker4u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Hardinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Toyota of Scranton responded

lrparker4u, Thank you so much for taking the time to share your experience! We're thrilled to hear that Emily went above and beyond to make the process smooth and transparent for you, especially with the extra photos and attention to detail. It’s great to know that Justin made the finance process enjoyable and pressure-free too—that’s exactly what we aim for! We’ll be sure to pass along your kind words to both Emily and Justin. And hey, next time, don't miss out on that salad! Safe travels, and we hope to see you again. Warm regards, The Sales Team Toyota of Scranton

1
...
10
11
12
...
534