Toyota of Runnemede

I purchased a 2012 Toyota Camry LXE from Toyota of Runnemede yesterday (10/20/12). In the course of my life, I have purchased six vehicles (including this one), and this was the best experience I've Runnemede yesterday (10/20/12). In the course of my life, I have purchased six vehicles (including this one), and this was the best experience I've had so far. I felt the purchase price was very good, the sales team was wonderful, and the delivery was fast and painless. My sales person was Lisa L. (Didn't know if I should put her full name on the internet!) Lisa was warm, patient, and knowledgeable. My husband and I came in for a test drive mid-week when things were quiet. Lisa greeted us , listened to our needs, and helped us decide on the model that would suit us best. She was very knowledgeable about cars. With Lisa, we felt more like friends than customers. She provided us with printouts of the car and a written copy of her offer. I found that refreshing. We took the offer home and looked the papers over at our leisure and compared it to other quotes from local (and not so local) dealers. In truth, we haggled strenuously at other dealers and got a slightly lower price. I truly believe that there wasn't much wiggle room left in this deal. I presented my findings to Lisa in an e-mail, and she called me back with a counter offer that accounted for the difference. Lisa was open and honest with me and we came to a price we could both find fair. I did my homework and researched the vehicle on-line to obtain internet prices for the vehicles. I also requested internet prices from all the local dealers. With all of that, Runnemede was still tied for the best offer. Best of all, there were NO GAMES played (let me ask my manager while I disappear for hours...let's quote a cheap price and add on tons of nonsense fees...etc.). None of those things happened here. Lisa and Runnemede treated me fairly. Lisa's straight-forward, low-pressure sales technique and warm nature convinced us to make the deal in Runnemede as opposed to another dealer. I hope the owners know what a gem they have in Lisa! On our second trip, we did a quick test drive and finalized the deal. I was in and out in a little under two hours. Most of that time was just calling the insurance company, filling out papers, and going over the features of the vehicle (in the vehicle). It was remarkably quick. In the back room, Rob was also up front. While it is the F & I manager's job to sell you additional revenue boosters such as the extended warranty, rust protection, paint coating, etc., Rob didn't strong-arm us into these things. He made his case and took my refusal easily. After a brief attempt to convince me (no salesman should take no the first time), he then moved on to closing the deal. I was only in the back for about 5-10 minutes if that. In the end, I only purchased VIN etching which was worth the little bit extra for the convenience of having it done and having the added insurance provided. Hopefully, we won't need it. When the deal was complete, Lisa spent time making sure I understood how to use the special features on the vehicle. She paired my phone to the car and even set up the radio with my favorite stations. Overall, I had an exemplary experience at Runnemede. Usually, car buying involves a a pounding headache. No headaches were felt this time. I left smiling. I'm not even having the "look how much I spent" coronary that usually follows the next day. In truth, I feel that the deal was very good. Thank you very much, Lisa & the team at Runnemede More

Greg was excellent to work with, very informative and friendly. He made the process smooth and easy and I left there feeling I had a new friend. friendly. He made the process smooth and easy and I left there feeling I had a new friend. More

John Anderson when above and beyond for us. He made sure we were completely satisfied and made the process of buying a car as pleasant as possible. When I went to pick up our registration and tags, I was i we were completely satisfied and made the process of buying a car as pleasant as possible. When I went to pick up our registration and tags, I was in and out, which means a lot to an expecting mother with a 17 month old. He answered all of our questions and even my husband, who is VERY hard to please said, "John is a pretty good guy.". That means a lot coming from him!!! I would definitely recommend him - he made our expeierience very pleasant and we are very happy customers! More

From the time that I brought in my 2004 avalon xle for service, I was impressed by the courtesy of every employee (doors being opened and directions given immediately. I selected bill cirucci as my sales service, I was impressed by the courtesy of every employee (doors being opened and directions given immediately. I selected bill cirucci as my sales person (to obtain a new car because his smile and body language were terrefic). I traded in my 2004 avalon xle and leased a 2012 camry xle, and bill was informative and extremely personable. My wife and I enjoyed the experience. The general manager also took time to talk with us. More

John was a friendly, courteous and no pressure sales person. He went over and above looking for a car to meet our needs. He is also very knowledgeable about the products he sells. After we had purchas person. He went over and above looking for a car to meet our needs. He is also very knowledgeable about the products he sells. After we had purchased the car John took us out and explained all the functions that the vehicle had in it and how to use them. Would definitely recommend him to family and friends looking for a car. We also use Toyota of Runnemede to service our other 2 vehicles we have. Also pleased with service and knowledgeable staff. More

Excellent experience. Jim worked with me on price and w/ no hidden surprises / charges. Bought a Certified Avalon. Could not be happier. I highly recommend Toyota of Runnemede. First class outfit. Resently no hidden surprises / charges. Bought a Certified Avalon. Could not be happier. I highly recommend Toyota of Runnemede. First class outfit. Resently had to have the car serviced under the Warranty. Chris was my Service contact and was excellent. More

Third car that I have purchased from Toyota of runnemede. Each time gets better and better the more familiar I get with the staff. Second time that I have worked with John Anderson, he has made my car buyin Each time gets better and better the more familiar I get with the staff. Second time that I have worked with John Anderson, he has made my car buying experience a pleasure. Everything went without a hitch, the staff was courteous and respectful. More

I was very impressed with the friendliness and I was very impressed with the friendliness and attentiveness of the dealership. Before and after the sale of my new car the salesman, Don spent alot I was very impressed with the friendliness and attentiveness of the dealership. Before and after the sale of my new car the salesman, Don spent alot of time explaining the various features and promised to be available to me if I had any questions later on. What I really liked was that he knew the car very well and led me to make a clear decision on the purchase. He also knew the process of registration and plates which was helpful because I don't buy cars very often. More

I had a phenomenal experience at Toyota of Runnemede! Nancy Lynch was an amazing sales representative! She was helpful, informative, professional, and all over great! I would definitely recommend visitin Nancy Lynch was an amazing sales representative! She was helpful, informative, professional, and all over great! I would definitely recommend visiting Toyota of Runnemede for any and all of your car needs. I just leases my second car with Toyota, and could not be happier! I originally had Corolla (which I loved, but wanted a change) and just leased a Rav4 - which I am in love with! Thank you Toyota of Runnemende and Nancy Lynch for such an enjoyable experience! I look forward to coming back in the future and recommending my family and friends as well! More

I would recommend Gregory Tomczak to my family and friends. Gregory was courteous and sincere in helping get a good deal with my Toyota Camry. friends. Gregory was courteous and sincere in helping get a good deal with my Toyota Camry. More