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Toyota of Runnemede

Runnemede, NJ

3.7
739 Reviews

99 S. Black Horse Pike

Runnemede, NJ

08078

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739 Reviews of Toyota of Runnemede

January 09, 2017

Great experience I had Jeff assist me and he was very professional. He focused on my needs rather than focusing on selling a car, very knowledgeable and I highly recom More

by Samuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mekal
Jan 09, 2017 -

Toyota of Runnemede responded

Hello Samuel. Thank you for taking the time out of your day to leave such a great review on Jeff. Jeff is a superb salesperson and he strives to provide the best car-buying experience he can. Thank you for the recommendation on Jeff. Please enjoy your new vehicle. Sincerely, Lou Hernandez, GM

January 09, 2017

Very professional Michael Joyce in your service department always takes great care of me & my car. I appreciate his help & knowledge. I will always recommend your servi More

by Rosebud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Joyce
Jan 09, 2017 -

Toyota of Runnemede responded

Hello Rosebud. Thank you for the awesome review on Michael. Michael takes great pride in his work and the service he provides. Michael and the whole service staff really appreciate your review. Thank you for choosing Toyota of Runnemede. Sincerely, Lou Hernandez, GM

January 09, 2017

Keep Jeff Mekal he's number 1!!! Let's face it... we all get that knot in the bottom of our stomach when it comes time to car shop. Jeff made my WHOLE process 100% completly professio More

by Fredrick Musket
Recommend Dealer
Yes
Employees Worked With
Jeff Mekal , Jeff Mekal
Jan 10, 2017 -

Toyota of Runnemede responded

Hi Fredrick. Your wonderful review on Jeff is tremendously appreciated. Jeff is a friendly and efficient salesmen. He strives to provide the greatest car-buying experience he can. Congratulations on your new vehicle. We hope to see you again soon. Best Wishes, Lou Hernandez, GM

January 09, 2017

Great Experience! My husband and I worked with Jeff Mekal to get our new Highlander. The experience was easy, quick, and there was no pressure! I would highly recommend More

by Jrobertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mekal
Jan 10, 2017 -

Toyota of Runnemede responded

Hello Jrobertson. Thank you for your five star review and recommendation on Jeff. Jeff is a highly reputable salesmen. He cares for his work and loves what he does. Please enjoy your new Highlander and thank you for choosing Toyota of Runnemede. Best Wishes, Lou Hernandez, GM

December 28, 2016

Always comes through for me. I have been meaning to write a review about Chuck Colamarino in the service dept for a while. Well here it is: first of all I would never deal with an More

by diana.serra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Colamarino
Dec 29, 2016 -

Toyota of Runnemede responded

Hello diana.serra. Thank you for taking the time to leave a five star review on Chuck and his services. He goes above and beyond to provide for his customers' needs and wants and for that, we are so thankful he is one of our employees. Thank you for your future recommendation and for your kind word. We hope to see you again soon. Sincerely, Lou Hernandez, GM

December 24, 2016

Unsatified experience I recently bought a 2012 certified toyota highlander here at an evening time ,after a long hours of buying and signing paper, and I almost drive it ho More

by brian ha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A manager of used car sale who I don't recall his name
Jan 04, 2017 -

Toyota of Runnemede responded

Brian, Thank you for taking the time to leave us feedback about your experience. I am sorry to hear that you were disappointed that your pre-owned purchase did not come equipped with all-weather floor mats and with the amount of keys that you received. Used vehicle purchases are a bit different than new vehicle purchases in that they only come with the accessories that the previous owner provided us with. Only new vehicles come with a guarantee of two keys and floor mats, but even then, all-weather floor mats are optional. We hope that this information helps to answer any questions that you had. We greatly appreciate that you chose Toyota of Runnemede and we hope you enjoy driving your Highlander. Best Wishes, Mike Kapelus, Sales Manager

August 13, 2016

"Super service" I had recently noticed that the Maintenance light was on in my Camry. I called Chuck Colamarino & informed my maintenance light was on He arranged fo More

by Mcase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave with my Camry & Brian,Joe & Tom with my RAV4
Aug 17, 2016 -

Toyota of Runnemede responded

Hello Marie, This review is greatly appreciated! I am glad to hear that the maintenance light issue your Camry was resolved! Thank you for the recommendation and kind words for our staff here at Toyota of Runnemede! Enjoy the end of summer! Sincerely, Lou Hernandez, GM

June 03, 2016

Speedy service T noticed the tire pressure light was on in my vehicle & I had lost the hub cap off one tire. I called Chuck Colamarino my service manager & reported More

by Mcase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Colamarino
Jun 07, 2016 -

Toyota of Runnemede responded

Marie, Thank you so much for taking the time to leave us a review. I am so thrilled to hear that you had such a wonderful experience with our service department. Chuck is an important member of the Runnemede team and he is a hardworking, honest individual. We are lucky to have him, and he will be so excited when he reads your kind words about him. I appreciate that you continue to chose Toyota of Runnemede and please do not hesitate to call us or stop in if we can ever assist you with anything else in the future. Best, Lou Hernandez, GM Customer service and quality work are our top priorities and I am so happy to hear that you continue to have excellent experiences with us. I apprecaite that your loc

May 20, 2016

Don't trust a word Agreed on price for used vehicle and the repairs to the door and the fender to be fixed on their behalf. I arrived the next day and seen the vehicle s More

by Vincent DeVita
Customer Service
Recommend Dealer
No
Employees Worked With
Sales manager and donny ramos
May 23, 2016 -

Toyota of Runnemede responded

Vincent, I'm sorry to hear that you were disappointed with your experience with us. As you know, most used vehicles have small imperfections, and we price these cars accordingly. I am sorry that we could not make a deal, but I am satisfied that we could mutually agree to end this specific transaction. Thank you for visiting Toyota of Runnemede, and please do not hesitate to call us or stop in so that we may assist you in finding the perfect vehicle to match all of your needs. Best, Mike Kapelus, Sales Manager

April 12, 2016

Excellant experience My salesman Frank Nadel worked hard to make for a very comfortable experience. His support staff also were very helpful. I would recommend to a frien More

by R. Patrick McKee
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Nadel, Odie Oudomvilay, Mike Rufo
Apr 13, 2016 -

Toyota of Runnemede responded

Hi R. Patrick McKee, Thank you for taking the time to leave us a review and congrats on your new car! I'm so happy to hear that you enjoyed your visit with Frank. Frank is a vital member of our team and he truly cares about helping his customers to find the perfect vehicles to match all of their needs. Our staff works so well together to provide the best customer service possible, and they are essential to our dealership's success. I appreciate that you recommended us and thank you for choosing Toyota of Runnemede. Enjoy your new car! Warm Regards, Lou Hernandez, GM

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