Toyota of Runnemede
Runnemede, NJ
Filter Reviews by Keyword
By Type
739 Reviews of Toyota of Runnemede
awesome & quick Came to dealership for repair on my 12 nissan sentra...while dicussing my options with jeff mekal, we decided it was best to get a new car. Today i'm Came to dealership for repair on my 12 nissan sentra...while dicussing my options with jeff mekal, we decided it was best to get a new car. Today i'm driving out in a 17 toyota corolla and i couldnt be happier. Jeff made my experience painless and quick. I couldnt be more thankful. More
Wonderful Very helpful and informative about the car. Frendly and easy to work with staff. Overall a great experience would highly recommend to anyone looking f Very helpful and informative about the car. Frendly and easy to work with staff. Overall a great experience would highly recommend to anyone looking for a Toyota. More
SERVICE DEPARTMENT NIGHTMARE THE ABSOLUTE WORST SERVICE EXPERIENCE OF MY LIFE. AFTER MY CAR WAS SERVICED I WAS GIVEN THE WRONG KEYS ( WHICH I DIDNT NOTICE UNTIL THEY CALLED ME ) THE ABSOLUTE WORST SERVICE EXPERIENCE OF MY LIFE. AFTER MY CAR WAS SERVICED I WAS GIVEN THE WRONG KEYS ( WHICH I DIDNT NOTICE UNTIL THEY CALLED ME ) THEY TOLD ME TO DROP OFF THE KEYS TO THE DEALERSHIP OR THEY WOULD HAVE TO PAY FOR THE OTHER CUSTOMER TO GET INTO A RENTAL. NO APOLOGY FOR THE INCONVENIENCE. MY CAR IS A LEASE SO WE DO NOT DRIVE IT TOO OFTEN, IT IS 2 YEARS OLD AND ONLY HAS 11,000 MILES ON IT. A FEW DAYS LATER WE NOTICED THAT THE CAR HAD A 6 INCH SCRATCH ON IT. WHEN I SPOKE TO THE SERVICE MANAGER STEVE HIS RESPONSE WAS " WE ARE NOT TAKING ANY RESPONSIBILITY FOR THE SCRATCH, WE DONT EVEN HAVE ANYTHING METAL IN THE SHOP THAT COULD CAUSE A SCRATCH " IM NOT SURE HOW A SERVICE CENTER HAS NOTHING METAL BUT THIS IS WHAT HE SAID. THE LEVEL OF DISRESPECT IS ASTOUNDING TO ME. I HAVE ALWAYS HAD EXCEPTIONAL SERVICE AT MY PREVIOUS TOYOTA DEALERSHIP ( FAULKNER TOYOTA ) SO I WAS JUST BESIDE MYSELF WITH THE WAY WE WERE TREATED BY RUNNEMEDE TOYOTA. I CAN ASSURE YOU THAT I WILL NEVER GO BACK TO THIS DEALERSHIP FOR ANYTHING, WHICH IS A SHAME BECAUSE IT IS ONLY 3 MILES AWAY FROM MY HOME. I WILL TRAVEL THE 45 MINS. TO FAULKNER TOYOTA FOR MY FUTURE SERVICE AND SALES NEEDS. THE ONLY POSITIVE THING I CAN SAY ABOUT THIS DEALERSHIP WAS DAMEON THE LOT ATTENDANT WAS VERY HELPFUL WHEN I DROPPED THE CAR OFF. More
Best dealership in the area JEFF went out of his way to make sure we got the deal that fit our needs this was a good experience would recommend him to our friends & family JEFF went out of his way to make sure we got the deal that fit our needs this was a good experience would recommend him to our friends & family More
Worst Toyota dealership in New Jersey. Management lacks inte I spoke with a Sales Manager arranged a price for A Toyota Camry I had my friend drive 2 hours to purchase the car. When we arrived the sales mgr. Ra I spoke with a Sales Manager arranged a price for A Toyota Camry I had my friend drive 2 hours to purchase the car. When we arrived the sales mgr. Raised the price of the car then the GM apologized but made no attempt to honor the deal or compensate for time spent at dealership. That same day we went to another Toyota dealership and bought the same vehicle for less money than originally agreed on. More
I was fortunate to meet Lucky Mt experience at Toyota of Runnemede was phenomenal. I met a salesperson who was more interested in me as a person rather than making a buck. He t Mt experience at Toyota of Runnemede was phenomenal. I met a salesperson who was more interested in me as a person rather than making a buck. He took the time to put up with "I'm not buying this today mentality." At the end of the day we were shaking hands and celebrating my 2017 Toyota Highlander. Than you Lucky, Lou Tran, I appreciate our new friendship and my new Cool Car. What a great addition to the family of Toyota. I will recommend all of my friends to this place and Lucky in particular because he will hook you up. That 's what he does. More
Dealer Review Everyone at the dealership where absolutely great. From top to bottom. Would like to say thank you so much for everything. Thank you so much Tony Tayl Everyone at the dealership where absolutely great. From top to bottom. Would like to say thank you so much for everything. Thank you so much Tony Taylor. More
Outstanding service The service was quick and easy and made me feel like they really cared for my interests I would highly recommend great cars and great people The service was quick and easy and made me feel like they really cared for my interests I would highly recommend great cars and great people More
Great Experience Jeff Mekal provided a great buying experience when I went to Toyota of Runnemede. Great customer service, extremely friendly guy, and very knowledgeab Jeff Mekal provided a great buying experience when I went to Toyota of Runnemede. Great customer service, extremely friendly guy, and very knowledgeable about the product. When ever I return, I'm sure to stop by his desk where he is always approachable. Highly recommend seeing him. More
Flawless! Jeff Mekal got me into another amazing Toyota! Great support and service as always! I can't believe you have a minimum on word count this is the most Jeff Mekal got me into another amazing Toyota! Great support and service as always! I can't believe you have a minimum on word count this is the most wasteful part of this progress! More