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Toyota of Rockwall - Service Center

Rockwall, TX

4.4
3,440 Reviews

3,440 Reviews of Toyota of Rockwall - Service Center

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November 14, 2023

proactively kept me informed and car was ready on time. provided an estimate. kasey was excellent More

by jddeleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Toyota of Rockwall responded

Thank you for the kind words for Kasey and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 13, 2023

My battery needed to be replaced and found out it was under my extended warranty. They were able to take care of it immediately. As soon as I pulled in I was greeted and my service advisor, Kacie was won More

by mariaphayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team, Maria. We're glad to hear we delivered such a great experience!

November 11, 2023

Good knowledgeable people, and a great communication and quick service! Cesar was great on keeping informed! More

by verdugo444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Nov 11, 2023 -

Toyota of Rockwall responded

We are very happy to hear that Cesar provided you with a positive experience! We sincerely value your business and look forward to your next visit.

November 11, 2023

Excellent service, quick turn around, and very comfortable waiting area. A very nice place to have a car serviced. More

by GrumpyOldGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Gutierez
Nov 11, 2023 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

November 10, 2023

The service staff is Friendly and the mechanics do good work. My vehicle was in and out on time. More

by jackw2414
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to leave our service department a five-star rating. We appreciate your business, Jack. We look forward to working with you again.

November 10, 2023

Is good but eigtherway you make an appoitment you still have to wait at least from 2½ to 3 hours other than that kaisy help me alot on my service on my truck thanks ill come back to her next time More

by miguel100787.mr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

November 09, 2023

I had my oil change done and wiper blade changed. I love the fact that the dealership went the extra mile to help refill my coolant. That was so thoughtful without me asking:) More

by yetundemsoremekun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Nov 09, 2023 -

Toyota of Rockwall responded

It's great to hear that Cesar was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

November 09, 2023

I went in for my 5000 mile maintenance that I had scheduled for 130p on Tuesday, Nov 7, 2023. I decided to go earlier at about 10am. I was surprised it was finished early! When I was driving home the More

by mayg950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We appreciate you taking the time to leave us this fantastic review. We're glad to hear we were able to help. We look forward to sharing your compliments with Kasey and our crew. Please don't hesitate to let us know if we can be of further assistance.

November 09, 2023

I am glad that I have chosen Toyota of Rockwall to buy and service my vehicle needs,,thank you !!! More

by elop4308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t find the person
Nov 09, 2023 -

Toyota of Rockwall responded

Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

November 09, 2023

Jose is the best, always make you feel comfortable, always attentive, always goes above and beyond for you. More

by sulaine1962
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, service department
Nov 10, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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