3,703 Reviews of Toyota of Rockwall - Service Center
Outstanding Scheduled Maintenance Arrived a few minutes late and Carl David immediately took my Tundra in for routine maintenance. Carl is a dynamic professional and had me back on the Arrived a few minutes late and Carl David immediately took my Tundra in for routine maintenance. Carl is a dynamic professional and had me back on the road in record time! More
Excellent service! I highly recommend Toyota of Rockwall! I was pleased with the attention I received frim Eric (he was great), the quality of the service and the quick I highly recommend Toyota of Rockwall! I was pleased with the attention I received frim Eric (he was great), the quality of the service and the quick turn around! Wonderful dealership. More
Great service My service experience at Toyota of Rockwall was great. It always is. I expect nothing less. Toyota of Rockwall is the only dealership I will take my v My service experience at Toyota of Rockwall was great. It always is. I expect nothing less. Toyota of Rockwall is the only dealership I will take my vehicle to for service. More
New vehicle mileage service The service department and Leroy Alvarez handled my time and request very professionally. Also, the young lady who booked my appointment was very ple The service department and Leroy Alvarez handled my time and request very professionally. Also, the young lady who booked my appointment was very pleasant and helpful as I had to adjust my appointment schedule. More
Good Service,Polite and Friendly. I don't remember the gentleman name who help me,but he was friendly, and very polite. After my car was check he came and told me what the problem was I don't remember the gentleman name who help me,but he was friendly, and very polite. After my car was check he came and told me what the problem was. I was given a car wash. In and out in less than thirty minutes. Thanks Toyota. More
Annual inspection made simple Easy online scheduling, and prompt service upon arrival. I waited for my vehicle, including an extra fifteen minutes for the complimentary wash/vacu Easy online scheduling, and prompt service upon arrival. I waited for my vehicle, including an extra fifteen minutes for the complimentary wash/vacuum. Wifi access in the lounge makes the wait enjoyable, but next time, please have a batch of Otis Spunkmyer cookies ready! Options for me were clearly laid out with various pricing options as my vehicle required a discrepancy to be corrected to pass inspection. I opted to take care of it myself at home, and the reschedule and appointment were handled by the dealer at no additional charge. More
Professional Staff Justin is a through service manager who listens to all issues with your vehicle, then comes back with what the team will perform to fix the issue. If Justin is a through service manager who listens to all issues with your vehicle, then comes back with what the team will perform to fix the issue. If parts are not available, the team orders the parts and lets the customer know when the parts arrive so they can schedule an appointment. At the appointment time the team follows through to completion. Thanks for the clean vehicle when work is completed. More
Great all way around Love how the people at Toyota of Rockwall are friendly loving and caring. Also great on time and they also wash your car afterwards. You don't get the Love how the people at Toyota of Rockwall are friendly loving and caring. Also great on time and they also wash your car afterwards. You don't get the service they offer anywhere els. More
I always get excellent service Kyle always takes care of my needs at Toyota of Rockwall. Everybody is nice there, but given the choice, I prefer to deal with him. Kyle always takes care of my needs at Toyota of Rockwall. Everybody is nice there, but given the choice, I prefer to deal with him. More
Replace bad tire Kyle is an outstanding service manager. Prompt and courteous, he makes sure the customer is taken care of. I look forward to future dealings with Kyle Kyle is an outstanding service manager. Prompt and courteous, he makes sure the customer is taken care of. I look forward to future dealings with Kyle. More