Toyota of Rockwall - Service Center

Great!!! Friendly family atmosphere. The staff knows how to conduct business in the most pleasant way. I will continue to do business with them always. Dale an Friendly family atmosphere. The staff knows how to conduct business in the most pleasant way. I will continue to do business with them always. Dale and Wes are the best. More

Will not honor warranty Will not replace defective steering wheel. Took pictures and blamed me for the defect. Like I'm a liar. Cannot get anyone to provide number or name Will not replace defective steering wheel. Took pictures and blamed me for the defect. Like I'm a liar. Cannot get anyone to provide number or name to Distrioct Manager. More

Service Toyota Service is Excellent. Everyone is professional and friendly. Dealing with Toyota Rockwall has been the best I have dealt with in all my years Toyota Service is Excellent. Everyone is professional and friendly. Dealing with Toyota Rockwall has been the best I have dealt with in all my years of owning a Toyota.. More

Fist car appointment Friendly, fast, professional, knowledgeable. They go the extra mile!! An appointment I dont dread going to! Justin is friendly and professional, doe Friendly, fast, professional, knowledgeable. They go the extra mile!! An appointment I dont dread going to! Justin is friendly and professional, does a fine job. Only wish could get free car washes at other dealers too! More

Best service ever! Justin has great customer service and doesn't pressure me on unnecessary stuff. He gets to the point and handles it in a professional manner! Justin has great customer service and doesn't pressure me on unnecessary stuff. He gets to the point and handles it in a professional manner! More

service Everyone was friendly the service manager was very knowledgeable about the work that was to be done I wasn't there long there was free coffee and wate Everyone was friendly the service manager was very knowledgeable about the work that was to be done I wasn't there long there was free coffee and water More

Great Dealership Friendly staff. If you tell them you're not interested or don't have time to check out a deal they respect that and don't drive you crazy. Friendly staff. If you tell them you're not interested or don't have time to check out a deal they respect that and don't drive you crazy. More

Excellent Great work on my vehicle as always. I wouldn't want to go anywhere else. My car is always taken care of and everyone is very friendly and helpful. Great work on my vehicle as always. I wouldn't want to go anywhere else. My car is always taken care of and everyone is very friendly and helpful. More

New car service. Extra attachment on my new car was timely and fast, appreciated the use of a loan car. Easy people to work with, looking forward to my next visit. Extra attachment on my new car was timely and fast, appreciated the use of a loan car. Easy people to work with, looking forward to my next visit. More

First service issue and first car wash Leroy went out of his way to find out the details of my warranty. Explained expected possible fees. Returned all calls as promised. The issue hasn't Leroy went out of his way to find out the details of my warranty. Explained expected possible fees. Returned all calls as promised. The issue hasn't been repaired yet so it is still pending the solution. Nothing against Leroy, it's just the flow of how the work has to be done. The first car wash was really nice except for there was no detail to the running boards. There was white powdery residue on the running boards, probably from the soap running off from the car wash. Ibam very impressed that the car wash system uses rain water. The collection containers are phenomenal and an awesome site to see. Thanks for being environmentally friendly!! Thank you Leroy. Look forward to doing more business with the service center. Unfortunately, not with the sales or finance area though. More