Toyota of Rockwall - Service Center

Brake Service I liked the customer service and the way David Robertson took his time and explained the brake service that I needed from the beginning to the end. I liked the customer service and the way David Robertson took his time and explained the brake service that I needed from the beginning to the end. More

Should be voted best Toyota dealership in N. America!!! This Toyota dealership is absolutely the best! The service before and after the sale... has been above and beyond! The dealership should be voted th This Toyota dealership is absolutely the best! The service before and after the sale... has been above and beyond! The dealership should be voted the best in North America!!! I feel like I'm their only customer and that I'm special. I know that is not the case, but it is almost like having my own dealership where I can go to ask questions, get my car checked out, and just go learn! What a team! More

Excellent Service Made an appointment online on a Sunday. Was contacted early Monday to schedule an appointment. Arrived at 8am Tuesday to have window's tinted, before Made an appointment online on a Sunday. Was contacted early Monday to schedule an appointment. Arrived at 8am Tuesday to have window's tinted, before I left the Service writer's office, the technician had called to ask if my vehicle had arrived. In less than 1 hour I was on my way home. Very professional staff. More

Oil change The wait wasn't long but once I got home my husband notice something. They had left a rag in between the hood and had grease marks all over it. This i The wait wasn't long but once I got home my husband notice something. They had left a rag in between the hood and had grease marks all over it. This is very unprofessional and they didn't even offer a discount or anything for this experience when I went back. I don't think I would return to this location, very disappointing! More

Fast, curtious and professional Dan was very professional and got my truck serviced quickly so I could get to work as soon as possible. The facilities were clean and the coffee was g Dan was very professional and got my truck serviced quickly so I could get to work as soon as possible. The facilities were clean and the coffee was good. More

Great service Dan in the service department was very responsive and professional. He kept me updated on the repairs to my Prius. Toyota of Rockwall is a great plac Dan in the service department was very responsive and professional. He kept me updated on the repairs to my Prius. Toyota of Rockwall is a great place to buy a car and to get your car serviced. I highly recommend them! More

Randy took great care of me Service was courteous, fast and effective...It always is at toyota of rockwall...love my car, my dealership and the service I have always gotten...ke Service was courteous, fast and effective...It always is at toyota of rockwall...love my car, my dealership and the service I have always gotten...keep up the great work More

15k miles maintenance Absolutely exceptional service, I dropped the truck off after a night shift and promptly fell asleep, I woke up to a message that the truck had been c Absolutely exceptional service, I dropped the truck off after a night shift and promptly fell asleep, I woke up to a message that the truck had been complete just under an hour after I dropped it off. When I picked it up to my surprise the truck had not only been washed but vacuumed inside as well, I was blown away, never have I ever gotten this kind of exceptional service anywhere. Only going to Rockwall Toyota from now on. More

Awesome All of the employees are attentive and nice. They checked with me several time to make sure I was being taking care of. The coffee was good. All of the employees are attentive and nice. They checked with me several time to make sure I was being taking care of. The coffee was good. More

Trust and Courtesy I have a car representative named Carl David and I call he and he takes care of the problem....courteous...trusted and quality service. He keeps me i I have a car representative named Carl David and I call he and he takes care of the problem....courteous...trusted and quality service. He keeps me informed on preventive maintenance and always lets me know when I should schedule my next maintenance More