Toyota of Rockwall - Service Center

Great customer service . Casey did a great job in explaining what my car needed and talked to me about my next service and I didn't feel rushed or like another number. . Casey did a great job in explaining what my car needed and talked to me about my next service and I didn't feel rushed or like another number. More

Service Leroy knows how to deal with customer. He Explain everything what needs to be done. After the service, he help you get the vehicle. He's very kind and Leroy knows how to deal with customer. He Explain everything what needs to be done. After the service, he help you get the vehicle. He's very kind and respectful. Thank you More

Great Service Always great service, very professional. Have had a pleasant experience every time I've gone. The free coffee and cookies are always a plus. Pleasant Always great service, very professional. Have had a pleasant experience every time I've gone. The free coffee and cookies are always a plus. Pleasant waiting are, very comfortable. More

Regular oil change and tire rotation Personnel are polite and service is performed on-time. Washing the car is another plus. Waiting room is clean and comfortable and staff offers coffee Personnel are polite and service is performed on-time. Washing the car is another plus. Waiting room is clean and comfortable and staff offers coffee and coockies. More

Service provided should have been at no cost Upgrade of inadequate radio system. When I chose to buy a Toyota Tundra Platinum, I expect the top of the line product which I did not receive. Inad Upgrade of inadequate radio system. When I chose to buy a Toyota Tundra Platinum, I expect the top of the line product which I did not receive. Inadequate radio system and GPS is a joke!! I will not buy another Toyota product More

picking up my tags and received the car wash as well This rating was chosen because of the friendly environment and great service that I always receive when I visit this particular dealership (TOYOTA ROC This rating was chosen because of the friendly environment and great service that I always receive when I visit this particular dealership (TOYOTA ROCKWALL). And I think that's very important. More

Review Anytime I need help or a service that is due, I contact Carl David, my service manager. He helps me immediately and is a timely manner. He takes the t Anytime I need help or a service that is due, I contact Carl David, my service manager. He helps me immediately and is a timely manner. He takes the time to explain any questions I have. More

Very good service I was very pleased with the service and would highly recommend them in the future. Very well organized dealer! I had some recall service done and r I was very pleased with the service and would highly recommend them in the future. Very well organized dealer! I had some recall service done and routine service. All of my expectations were exceeded by this department, especially Leroy Alvarez More

Long wait / No carwash I went in for a routine 30K mile service. The service took over two hours and no car wash after service. I didn't see any old replace parts so I hav I went in for a routine 30K mile service. The service took over two hours and no car wash after service. I didn't see any old replace parts so I have no way of knowing what was done to the car besides the service rep's word. Sorry no offence but in today's world I don't trust anyone. More

At ease in Rockwall I recently had my Toyota Tacoma serviced at Toyota of Rockwall. I have almost 90,000 miles on my pick-up and had never had a tune-up. When I went in I recently had my Toyota Tacoma serviced at Toyota of Rockwall. I have almost 90,000 miles on my pick-up and had never had a tune-up. When I went in for new tires, my service advisor (Kyle Rust) was exceptional. He told me they could do the tune-up at the same time as installation of my new tires. The pick-up was ready when Kyle promised it would be completed. They did what they said they would do and it was done in a professional manner. I would recommend Toyota of Rockwall and Kyle Rust to anyone. More