Toyota of Rockwall - Service Center

10k service Went in for 10K service. Did not make an appointment but was taken care of very quickly. I was surprised at how fast the service went because there we Went in for 10K service. Did not make an appointment but was taken care of very quickly. I was surprised at how fast the service went because there were at least 10 other customers at the time. I was even offered a warm cookie as I waited. Great customer service. More

Friendly and efficient Accomplished everything I expected and everyone was very pleasant. Everything was explained, all questions answered, pleasant waiting environment, wa Accomplished everything I expected and everyone was very pleasant. Everything was explained, all questions answered, pleasant waiting environment, washed my car, refreshments were very nice. More

35000 mile Great service as always. My 35000 mile check up went smooth, as it always has. They don't try to sell you a lot of extra services. Just what is needed Great service as always. My 35000 mile check up went smooth, as it always has. They don't try to sell you a lot of extra services. Just what is needed . The coffee was good too More

Rockwall Toyota is GREAT I arrived at the dealership without an appointment and Eric came to help before I could get out of the truck. He was extremely helpful and tried to ma I arrived at the dealership without an appointment and Eric came to help before I could get out of the truck. He was extremely helpful and tried to make sure ALL concerns were addressed. Eric provided a service that can EASILY be rated at a ten. Thanks again Eric!!! More

Service Maintenance of Vehicle Excellent customer service! Car was serviced in a timely manner. I appreciate David for taking the time to answer all of my questions. Great job! Excellent customer service! Car was serviced in a timely manner. I appreciate David for taking the time to answer all of my questions. Great job! More

nice people but can't find my issue I've read about it online that other people have had the issue I am having but it is freon smell coming into the cabin .. so much that it coates my cl I've read about it online that other people have had the issue I am having but it is freon smell coming into the cabin .. so much that it coates my clothes all day as I head off to work and necessiates me taking a shower in the evening when I return .. and yet the Service staff cannot find the source of this.. In fact, they can't even smell it. Perhaps they're smokers and can't smell lots of things, but this is going to cause me to have to get rid of my car, that I like a lot. More

Tire replacement They gave me a opinion on tire replacement for my 2012 Prius. They explain the comment about my tire aglinment. Do not do it until I purchase new tir They gave me a opinion on tire replacement for my 2012 Prius. They explain the comment about my tire aglinment. Do not do it until I purchase new tires. More

Oil change Everything was great. The staff was very friendly and the service was quick. Except they forgot to put my sticker, for the next oil change on my wind Everything was great. The staff was very friendly and the service was quick. Except they forgot to put my sticker, for the next oil change on my windshield. Lol More

Car wash/detail and tint repair Dan Landrum was extremely professional. The car wash was not so stellar. Black vehicle left to air dry (spots everywhere but Dan sent it back to be Dan Landrum was extremely professional. The car wash was not so stellar. Black vehicle left to air dry (spots everywhere but Dan sent it back to be dryed correctly). Guess that's why it's free. Tint was not repaired correctly but Dan ensured the work would be corrected and it was. More

Great experience!! I had my 10k service. After my appt. was scheduled I received emails reminding me of the appt. When I arrived everything was ready and even though the I had my 10k service. After my appt. was scheduled I received emails reminding me of the appt. When I arrived everything was ready and even though their was a long line my car was taken at the time it was set up. All the staff was nice, the salesman I bought the car from, saw me and came over to greet me. Great team More