Toyota of Rockwall - Service Center

Great Maintenance Experience They were able to add additional maintenance that I wanted outside the standard maintenance I was there for. They are very nice and extremely helpful. They were able to add additional maintenance that I wanted outside the standard maintenance I was there for. They are very nice and extremely helpful. More

10,000 mile service on my 2017 Tundra I brought my Tundra in slightly before my appointment time and was met quickly by Michael Schott. He verified why I was there and informed me that th I brought my Tundra in slightly before my appointment time and was met quickly by Michael Schott. He verified why I was there and informed me that the service time for oil change, tire rotation, multi-point inspection and wash would be about an hour. While I waited, I enjoyed some coffee, visited briefly with Dale Calhoun, and viewed a few new cars and trucks. In about an hour, Michael informed me that my truck was ready. He took me through a review of all that was done including inspection points and then asked if I had any questions. I had no questions and was pleased with the service. I'll be back for the next service interval. It was a good experience. More

Excellent sales and superior service Sales, very professional. Service is second to none. They let you know when service is required. The personnel a very professional. Kyle Rust tells yo Sales, very professional. Service is second to none. They let you know when service is required. The personnel a very professional. Kyle Rust tells you about the type of service is needed and if costs are invited he provides both a detailed costs, plus option. The facility is conducive to a customer waiting, when necessary. More

I am willing to drive 30 min. from home to get service here! This was a service appointment for general maintenance on my RAV4, which I love. I really like having an appointment time on my calendar. The servic This was a service appointment for general maintenance on my RAV4, which I love. I really like having an appointment time on my calendar. The service was done quickly and Rockwall Toyota has a very nice waiting area for customers. I was able to get work done on my laptop and enjoy a fresh cookie while my vehicle was being taken care of. Kyle is the best and has known my family for years. I also love the fact that they wash my car before returning it to me. I have not had this level of service at other area Toyota Service Centers and am more than willing to drive 30 minutes from home in order to have service done at this location -- that's how good they are!! . More

Great Experience! My husband had taken his 2011 Toyota Prius in for service and an estimate on some work it needed. He had it in the back of his mind, that he might jus My husband had taken his 2011 Toyota Prius in for service and an estimate on some work it needed. He had it in the back of his mind, that he might just try to get another car. I took him back to the dealership to pick up his car, and not only did he get another car, it was a brand new Corolla, and I got in on the deal by buying a gorgeous midnight blue Camry, I was not even looking as I was perfectly satisfied with my 2011 Camry, but boy am I happy with the 2018!! Thank you, Ken and Dale for making this car buying experience the best ever!! We are truly two blessed and satisfied customers!!! More

service appointment Waited 3 hours for completion of service, although I did have an appointment. My car was completed and washed. Service rep was polite and helpful. Waited 3 hours for completion of service, although I did have an appointment. My car was completed and washed. Service rep was polite and helpful. More

Recall Quick and fast service. Also detailed me car for the inconvenience. Worked with me on pickup when it was a inconvenience and helped me out. Quick and fast service. Also detailed me car for the inconvenience. Worked with me on pickup when it was a inconvenience and helped me out. More

Great Service I purchased my 2017 Prius IV at Toyota of Rockwall even though I live in RIchardson because of a friend and co-workers recommendation. I chose to cont I purchased my 2017 Prius IV at Toyota of Rockwall even though I live in RIchardson because of a friend and co-workers recommendation. I chose to continue to have it serviced there due to the courteous and professional treatment I received during the purchase. I have not been disappointed. I have had a difference service advisor each time but Randy Searcy, Dallas McAlvey and David Robertson have all been good to work with. More

Excellent service We purchased a vehicle while ours was being serviced. Appreciate Justin, our service person and appreciate Carl and Corey, our sales people. Very att We purchased a vehicle while ours was being serviced. Appreciate Justin, our service person and appreciate Carl and Corey, our sales people. Very attentive to detail and our time. Thank you! More

Great Vehicle Service! While my auto was having it's 10,000 mile service the dealer also cleaned it inside and out! I will go back to this dealer for service at the next s While my auto was having it's 10,000 mile service the dealer also cleaned it inside and out! I will go back to this dealer for service at the next scheduled time! More