Toyota of Rockwall - Service Center

Creat service Quick, efficient, and wonderful service. Friendly staff.. I loved the fact that I get free car wash!after the service! Nice and comfortable waiting ro Quick, efficient, and wonderful service. Friendly staff.. I loved the fact that I get free car wash!after the service! Nice and comfortable waiting room. Nothing more to say. Thanks More

Another great experience! I love how welcome everyone is! My car ran smooth during my trip to San Antonio and back. Thank you for the US Flag too! Thanks! I love how welcome everyone is! My car ran smooth during my trip to San Antonio and back. Thank you for the US Flag too! Thanks! More

Good first service experience Everything was very well done. I don't really like having to come up with 25 words to describe it. I bet more people would rate this survey if it did Everything was very well done. I don't really like having to come up with 25 words to describe it. I bet more people would rate this survey if it did not require writing. But just in case someone reads this, let me say. It started like every other morning until I stepped into my truck and pushed the button to start it. Click, click, click , click. WHAT was this??? My brand new, less than 2 month old Tacoma wasn't starting!!! Oh what a cruel trick of fate. I had a new truck so I wouldn't have to worry about it breaking down, and now this! Alas, was I cursed? Am I alone destined to never have reliable transportation? Perhaps God was telling me I should walk? What to do, what to do? Will no one help me???? Aha! I will call Toyota of Rockwall! Maybe they can save me!! Hello, my truck won't start!! No, I didn't leave anything on that would drain the battery. What? Try jumping it? OK. Yes, that worked! But drat, after work, it was dead again! OH WOE IS ME... What to do. Bring it in to service! That's it!! Yes the wizards there can help me!! Some good samaritan jumped me and I fell at the feet of the good people of Toyota of Rockwall!! The coffee was great!!! The smell of fresh baked cookies wafted through the building. Maybe I will survive this horrible injustice after all! My service rep, Randy told me that some cells in my trucks battery were bad. It was replaced for free!! OH HAPPY DAY!!! The end. More

Excellent Service I go often, and they are always friendly, the lounge is always clean. They also give me a free wash and vac every time. I highly recommend. I go often, and they are always friendly, the lounge is always clean. They also give me a free wash and vac every time. I highly recommend. More

Great customer service. From start to finish, everything from making the appointment to payment and picking up the vehicle after service was handled, timely, smoothly, and pr From start to finish, everything from making the appointment to payment and picking up the vehicle after service was handled, timely, smoothly, and professionally. I really appreciate Justin. He did a fantastic job of keeping me updated about the timeline and process as well. Would highly recommend Toyota of Rockwall for both the car buying AND car servicing experience. So far, I have been very pleased with them. More

Amazing service We have recommended Toyota of Rockwall to all our family and friends. All the employees are friendly and very helpful. And the service is fast We have recommended Toyota of Rockwall to all our family and friends. All the employees are friendly and very helpful. And the service is fast More

Rav 4 Went to this dealership to purchaseat my 2016 toyota rav 4. There was no pressure from the sales man and the transaction went thru no problems and I Went to this dealership to purchaseat my 2016 toyota rav 4. There was no pressure from the sales man and the transaction went thru no problems and I am enjoying my new car. More

Superior service! Service great as always! I did not have an appointment but was in and out in an hour for my 25,000 mile check. Never a problem there! I love this deal Service great as always! I did not have an appointment but was in and out in an hour for my 25,000 mile check. Never a problem there! I love this dealership More

I came for my appointment but parts were sent back I showed up for my appointment but I was told the parts were sent back, I am still waiting for parts till today. I just wasted my day going to my appo I showed up for my appointment but I was told the parts were sent back, I am still waiting for parts till today. I just wasted my day going to my appointment. Very nice employees but nothing gets done! More

Excellance My experience was 5 Star. From the time I got there untill I left I was very well taken care of. My Service Advisor, Kasey, was informative and kept My experience was 5 Star. From the time I got there untill I left I was very well taken care of. My Service Advisor, Kasey, was informative and kept me updated on the progress of my car. I was very pleased with the work done. More