Toyota of Rockwall - Service Center

Excellent service The service reps are always very pleasant, helpful and knowledgeable. I have never had a bad experience. I will highly recommend Toyota of Rockwall' The service reps are always very pleasant, helpful and knowledgeable. I have never had a bad experience. I will highly recommend Toyota of Rockwall's Sales and Service departments to all of my friends. More

4 Runner This dealer was clean & polite. They promised the service in 2 hours & it was ready in 1:45. However 2 hours to rotate tires seems excessive for a sch This dealer was clean & polite. They promised the service in 2 hours & it was ready in 1:45. However 2 hours to rotate tires seems excessive for a scheduled appointment. More

Excellent work from Toyota of Rockwall!! I'm always thankful I bought a car from Toyota of Rockwall- they are friendly, fast, and the quality of work is always excellent!! Thank you!! I'm always thankful I bought a car from Toyota of Rockwall- they are friendly, fast, and the quality of work is always excellent!! Thank you!! More

Service I recommend walking customer to their car after service has been performed. I was told my car would be here in a moment. My car was already there w I recommend walking customer to their car after service has been performed. I was told my car would be here in a moment. My car was already there with no keys. I had to go back in to find someone who could determine where my keys were. I felt a bit rushed. More

Used to be the best place in town, but now not so much I used to love the service I received here, but lately they always forget something. Last time I took my truck in for warranty repair, they did not c I used to love the service I received here, but lately they always forget something. Last time I took my truck in for warranty repair, they did not connect the wires back under the seat and I had to drive all the way back to get them to do it. This time I asked them to check a tire that was low on air, I have the expensive tire warranty I purchased with the truck, and when I picked the truck up the tire air was still reading low. Hope it does not have a hole in it, I live 40 miles away and have to bring two cars every time, very frustrating. How do I even know they changed the oil? Maybe I will try Honda next time, always buy Toyota because of the service, but this is as bad as with my GMC. More

Friendly courteous helpful prompt Service tech was very friendly helpful knowledgeable respectful prompt had an appointment and he greeted me in a timely professional matter notified m Service tech was very friendly helpful knowledgeable respectful prompt had an appointment and he greeted me in a timely professional matter notified me when car was ready More

25k Service for Toyota Camry We purchased this vehicle 2 years ago and our service has always been first class. On this particular visit I had a lot of questions as it was the en We purchased this vehicle 2 years ago and our service has always been first class. On this particular visit I had a lot of questions as it was the end of our warranty service. Carl David answered all my questions and gave me a detailed review of the value in paying for two more years of service. Because of his thorough explanation, I decided to sign up for the plan. He was knowledgeable and patient. I appreciate his assistance and advice. More

Great customer service Carl was very knowledgeable and super friendly. I"ll be seeing him again at my 60,000 mile checkup. Thank you for the excellent service. Carl was very knowledgeable and super friendly. I"ll be seeing him again at my 60,000 mile checkup. Thank you for the excellent service. More

35,000 mile checkup I had an 8:00 am appointment for my 35,000 mile checkup, I told Kyle I needed to be out of there as quickly as possible. My vehicle was done by 8:40. I had an 8:00 am appointment for my 35,000 mile checkup, I told Kyle I needed to be out of there as quickly as possible. My vehicle was done by 8:40. Thank you, Kyle. More

10,000 mile service As usually the Service department is extremely friendly and accommodating to my schedule. The service department personnel always make every effort t As usually the Service department is extremely friendly and accommodating to my schedule. The service department personnel always make every effort to take care of my needs. I’m very appreciative of your service department personnel. More