Toyota of Rockwall - Service Center

Kyle Service Advisor was great. They make recommendations based on need an dont just make any recomendations for ripping customers off. Wait time could improve a little as i come in They make recommendations based on need an dont just make any recomendations for ripping customers off. Wait time could improve a little as i come in from frisco but apart from that it was great More

Superb Service I was very pleased with the service I received. Kyle Rust gives solid, practical recommendations. I have confidence in his recommendations and appre I was very pleased with the service I received. Kyle Rust gives solid, practical recommendations. I have confidence in his recommendations and appreciate the good service from the mechanics. I can tell this dealership is trying...and that go's a long way in customer service and value. More

New Tire Check We had purchased new tires a few days previous and I noticed that while making a hard right turn, that the tire was rubbing on the wheel well. Drove We had purchased new tires a few days previous and I noticed that while making a hard right turn, that the tire was rubbing on the wheel well. Drove up, with no appointment, and everything was fixed with no issue and I was in and out in no time! A clip had come loose on my wheel well, so the technician replaced the clip and all was good. Thank you Toyota of Rockwell! More

Long Time Service was good however I had an appointment scheduled and was there for 2.5 hour for an oil change. I saw several people come and go so that arrived Service was good however I had an appointment scheduled and was there for 2.5 hour for an oil change. I saw several people come and go so that arrived after me but I cant say what they were seen for. Then we I left they didn't put the glove box back together after checking the air filter. I will continue to use Toyota as this is the first bad experience I have had but think it is important to know when something isn't just right.. Keep up the good work, maybe it was just a bad day. More

Recall Notice I scheduled a service visit because of a recall notice that I received on my Camry. The dealership was punctual with the appointment and kept us upda I scheduled a service visit because of a recall notice that I received on my Camry. The dealership was punctual with the appointment and kept us updated on the status of the car. More

5000 mile service on Hughlander This was my first visit for (complimentary) service. Scheduled ahead with the service dept. Was amazed that they had me in and out in 35 minutes, in This was my first visit for (complimentary) service. Scheduled ahead with the service dept. Was amazed that they had me in and out in 35 minutes, including a wash job. i will definitely be back. Thanks!. More

Awesone Great customer service fast and friendly best toyota dealership in the dfw area would not take my toyota any where else thanks to eveyone there happy Great customer service fast and friendly best toyota dealership in the dfw area would not take my toyota any where else thanks to eveyone there happy customer More

Great service The service rep listened to what I had to say and quickly found the problem. They held cost to a minimum and made repairs the same day. The service rep listened to what I had to say and quickly found the problem. They held cost to a minimum and made repairs the same day. More

Quality Service I am pleased each time I visit! The My 2016 Camary is in tip top shape. The service is always done fast and proficient. Keep up the good work and my b I am pleased each time I visit! The My 2016 Camary is in tip top shape. The service is always done fast and proficient. Keep up the good work and my business will continue. Love the drink machine and snacks too! More

Quick, professional. Even on Sat, it was quickly repaired. Service Advisor taking service request, was succinct, courteous, even though I bought the vehicle 3-4 months bac Even on Sat, it was quickly repaired. Service Advisor taking service request, was succinct, courteous, even though I bought the vehicle 3-4 months back, at another dealer, 200 mi away. All aspects of the repair were explained. Although I had expected to have most of my service handled at the dealership where it was bought, I am reconsidering, since I spend about half of the week near Rockwall, I am more likely to bring it back for routine service, to this dealership. More