Toyota of Rockwall - Service Center

Fantastic, speedy, well done, great communications, Excellen Carl David has given us the best, excellent service that we have ever experienced in over 50 years. We have had vehicles, tractors and much more equi Carl David has given us the best, excellent service that we have ever experienced in over 50 years. We have had vehicles, tractors and much more equipment that needed service. The service that Carl David has always furnished tops them all. We truly appreciate him. After he services our vehicle we feel so safe. We come to your service department because we trust him. Thanks . He should receive an award for his outstanding performance and love of his clientele Bless you David for keeping us safe.. More

Toyota of Rockwall will NEVER fail you! You Guys are so awesome! We had a very horrible experience with Toyota of Dallas when we purchased our new Rav4. I was so disappointed because my fea You Guys are so awesome! We had a very horrible experience with Toyota of Dallas when we purchased our new Rav4. I was so disappointed because my fear was that I had to use them for my service. Oh what a relief when I found out I didn't lol. I called your location in total distress and yall were and have always been since the most professional, friendly and happy people. It does not matter if it is service department, sales, office staff everyone is always friendly and with a smile. It is very evident that your establishment truly cares if the customers are comfortable while there and leave happy! Sincerely, Misty Holbrook More

10,000 mile service The folks continue to be friendly and helpful this time as they have been each previous visit. It's nice to get great service with great attitudes. The folks continue to be friendly and helpful this time as they have been each previous visit. It's nice to get great service with great attitudes. More

1 in a half hours for an oil change 9:45 - 11:10 am still waiting on my car. It should not take that long for an oil change. If you can't get to it. tell me your to busy I could have dro 9:45 - 11:10 am still waiting on my car. It should not take that long for an oil change. If you can't get to it. tell me your to busy I could have drove into Dallas and back for an oil change in the same time. 👎🏽 Frustrating. More

Great Service So happy that she's my service rep.....very personable and professional and explained what need to be done so my car can last longer and was not pushy So happy that she's my service rep.....very personable and professional and explained what need to be done so my car can last longer and was not pushy when I did not have time to take care of it that day...need more people like her. More

Called Assistant Manager Casey Little And Got No Assurance Went to get oil change so I called assistant manager Casey Little an hour before arrival to confirm that the dealership has right oil and filter she t Went to get oil change so I called assistant manager Casey Little an hour before arrival to confirm that the dealership has right oil and filter she told me yes come in and when I got there I had to wait over an hour because oil had to be ordered. More

Checked tires I took my new Camry in because the low tire pressure light came on. Justin took it in right away and everything was checked out quickly! Don Maddren I took my new Camry in because the low tire pressure light came on. Justin took it in right away and everything was checked out quickly! Don Maddren came by and visited with us, checking on how things have been going since we purchased our new car! More

Excellent Service / Fantastic People I pulled in on a Saturday only to schedule an appointment for my 10,000 mile service for sometime in the middle of the week . Dan told me to go in, h I pulled in on a Saturday only to schedule an appointment for my 10,000 mile service for sometime in the middle of the week . Dan told me to go in, have a cup of coffee, make myself at home and they would have me done in no time. I was like ... Wow.. Really !!! I was very impressed, I only came in to make an appointment and they took me right in. I was out in no time. Had the opportunity to visit with my sales rep Deleon while I waited. They make you feel like family. Thank You Toyota of Rockwall More

A great place to have service done They provide quick service and have friendly staff. Great surroundings to wait in while car is serviced. I will return when I need my next service. They provide quick service and have friendly staff. Great surroundings to wait in while car is serviced. I will return when I need my next service. More

Great Dealership Whether buying or having your Toyota serviced by Toyota of Rockwall, and I have don both, you will be very happy with this dealership. Kyle Rust is a Whether buying or having your Toyota serviced by Toyota of Rockwall, and I have don both, you will be very happy with this dealership. Kyle Rust is a top flight service manager. More