Toyota of Rockwall - Service Center

Outstanding customer service Carl was very helpful he listened to my issues with my van and assured me he would look into them while the van was being serviced. He came back in tw Carl was very helpful he listened to my issues with my van and assured me he would look into them while the van was being serviced. He came back in twenty minutes and told me that my issues were a result of the battery not being upgraded when the vehicle was converted to handicap accessible. He said they did not have a battery in stock that would be sufficient but I could replace it with a higher cold cranking amp battery and i'd be fine. The time he took to explain everything will insure that I will continue to use you all in the future. More

Camry servicing Carl was very helpful and friendly. He did not try and talk me into getting repairs or service done that were not necessary. Would definitely bring Carl was very helpful and friendly. He did not try and talk me into getting repairs or service done that were not necessary. Would definitely bring my car back to Toyota of Rockwall. More

Casey Little Just a quick comment regarding Casey Little, my service advisor at Toyota of Rockwall. She does an Outstanding job at making sure that all applicable Just a quick comment regarding Casey Little, my service advisor at Toyota of Rockwall. She does an Outstanding job at making sure that all applicable services are performed during my 5000mi interval service checks. Moreover, she is diligent in follow up to ensure I get all necessary checks/repairs done to maximize continual performance. Casey is so knowledgeable about vehicles, I truly believe she knows more about my vehicle and the tendencies my engine goes thru than I do...and I own the vehicle!! 😀 Casey is tremendous...she's the best, most engaging service rep I've ever encountered in dealing with maintenance at car dealerships. She has awesome customer service skills, and is not afraid to tell me what I need to get done to my vehicle and the reasons thereof. These, coupled with her knowledge of Toyota vehicles in general, are all impressive traits indeed!! She does all this with a smile on her face, and ultimate professionalism employed. Casey is a great rep, and I hope that she is continually recognized for such by her peers and bosses in her performance-based appraisals. More

Awesome Internet sales If anyone is looking for a new or used vehicle go to Toyota of Rockwall and ask for Danny Mendez. He helped me find a great car for a great price. He If anyone is looking for a new or used vehicle go to Toyota of Rockwall and ask for Danny Mendez. He helped me find a great car for a great price. He is really friendly and professional. He will help you in anyway he can. He loves his customers and is not pushy, meaning he will not try to convince you into buying any vehicle without you wanting to. Thank you danny mendez!!!! More

Fast, Efficient Service I was assisted as soon as I drove up for my 15000 service Completed and vehicle washed in about 30 minutes. Completed much faster than I expected I was assisted as soon as I drove up for my 15000 service Completed and vehicle washed in about 30 minutes. Completed much faster than I expected More

Fast & Friendly Service I took my Tundra in for the 5000 mile service as well as a repair on the interior molding on the driver's door. I was told it would take 2 hours. It I took my Tundra in for the 5000 mile service as well as a repair on the interior molding on the driver's door. I was told it would take 2 hours. It was finished in about 1.5 hrs. More

Oil change. They are the best place in the DFW area!you need to go and buy a car here they are the best friendly people around. They are the best place in the DFW area!you need to go and buy a car here they are the best friendly people around. More

Great service experience Well oiled machine. I waited all of 5 seconds before being waited on. Very friendly and clean. The showroom is full of interesting items to keep you b Well oiled machine. I waited all of 5 seconds before being waited on. Very friendly and clean. The showroom is full of interesting items to keep you busy. Talked to a very nice lady about the history and awards that this location has recieved. Will definitely return. More

Very good experience I have rated my experience as very good because it was a quick and a well done work of maintenance 5000 work to my car and I am satisfied with everyt I have rated my experience as very good because it was a quick and a well done work of maintenance 5000 work to my car and I am satisfied with everything More

Great staff at Toyota of Rockwall Leroy was very professional and courteous. Everyone there made me feel comfortable as I waited for my car. I would definitely recommend this dealershi Leroy was very professional and courteous. Everyone there made me feel comfortable as I waited for my car. I would definitely recommend this dealership to friends and family. More