Toyota of Rockwall - Service Center

Great! The service was great and everyone was very nice. My questions were answered and I did not have to wait long for my car to be serviced. Thank you The service was great and everyone was very nice. My questions were answered and I did not have to wait long for my car to be serviced. Thank you More

Great Service I drove in was met by my cheerful service advisor and advised of what all they did on a 25000 service and taken to the guest waiting area and shown ar I drove in was met by my cheerful service advisor and advised of what all they did on a 25000 service and taken to the guest waiting area and shown around. The guest area was pleasant and comfortable, and I sat down and did some reading. Before I knew it, my service advisor came in to tell me my car was ready, and I was quickly on my way home. More

Trust and Courtesy I have continued to take my 2006 Prius to Toyota of Rockwall and it has been on the road for 170,000 miles. My service tech Carl David is the one I c I have continued to take my 2006 Prius to Toyota of Rockwall and it has been on the road for 170,000 miles. My service tech Carl David is the one I call and depend on getting whatever done completed and he hasn't let me down yet. I can't recommend Toyota of Rockwall enough More

Battery and alternator xx Friendly and helpful service writer. Told him I was going on a trip at end of month and he had them check my fluids and brakes for free. The length Friendly and helpful service writer. Told him I was going on a trip at end of month and he had them check my fluids and brakes for free. The length of the stay was not long and I would recommend coming back More

Service was excellent! I brought my truck in for my 20,000 mile service. The service was excellent and so was the staff. I appreciate all that Toyota of Rockwall does to mak I brought my truck in for my 20,000 mile service. The service was excellent and so was the staff. I appreciate all that Toyota of Rockwall does to make each of my visits excellent. More

No phone calls Just came on to pick seat belt extensions for my carwhile i was there had them wash my car and it took and hour and half just to wash it . And i know Just came on to pick seat belt extensions for my carwhile i was there had them wash my car and it took and hour and half just to wash it . And i know one called to tell me my part was in i had to call yall and also for my licinse plates . Obiviously yall dont want to make phone calls More

They Don't Give Up Occasionally, we would get a whiff of burnt oil coming through the ventilation system. We could not isolate the cause. At first we thought there was Occasionally, we would get a whiff of burnt oil coming through the ventilation system. We could not isolate the cause. At first we thought there was some residual oil on an engine part, but the problem persisted too long for that to be the case. Thanks to the persistence of Kyle Rust and some great diagnostics, Toyota of Rockwall, figured out it was a leaking camshaft seal in the front of the engine and anytime we stopped or started quickly, oil would slosh and leak from the seal subsequently being burned on the hot engine. The 12 hour repair was covered by the powertrain warranty and they provided a rental car for the 3 day period. I appreciate their persistence and attentiveness. I had occasion to return for a minor adjustment and Randy Searcy did an excellent job of helping me on a busy Saturday afternoon. More

Highlander Service Another great experience with Toyota of Rockwall service department. Scheduled my appointment online, it was easy and got the day and time I wanted. Another great experience with Toyota of Rockwall service department. Scheduled my appointment online, it was easy and got the day and time I wanted. I was in and out within an hour, including washing and vacuuming the car. Too easy. Consistent quality and friendly people. More

Toyota of Rockwall / Service Department Thank you to the service department for Toyota of Rockwall. The service department is always prompt in responding, once your vehicle arrives. Then, Thank you to the service department for Toyota of Rockwall. The service department is always prompt in responding, once your vehicle arrives. Then, a courtesy van takes me to work at the nearby Rockwall County Courthouse. The van will even come pick me up at the Courthouse for a return trip to the dealership to pick up our vehicle. Thank you, once again. More

Positive Great service. Customer service exceptional. Honest people and committed to wotk. Thanks for coffee and cookies. You make ud feel lkke home. We want Great service. Customer service exceptional. Honest people and committed to wotk. Thanks for coffee and cookies. You make ud feel lkke home. We want to keep bringing our vehicle here for service. More