3,440 Reviews of Toyota of Rockwall - Service Center
Experience was a good experience? The people are all so welcoming. Waited about 2.5hrs which is fine because I was doing school work. I thought I was going to pay $130, but didn’t thin The people are all so welcoming. Waited about 2.5hrs which is fine because I was doing school work. I thought I was going to pay $130, but didn’t think labor was going to be double that and end up paying $250. Got everything I needed done for my car because it’s a far drive so I didn’t mind the pay just wish they explained labor was going to be about $100 additional. More
new battery Very happy to get a new battery at no charge due that it was covered by warranty. As always very satisfied with the service on my Venza! Very happy to get a new battery at no charge due that it was covered by warranty. As always very satisfied with the service on my Venza! More
Great service as always Casey is great! She is always so helpful and pleasant. I am grateful to have accidentally landed on her service roster a year ago and I always come ba Casey is great! She is always so helpful and pleasant. I am grateful to have accidentally landed on her service roster a year ago and I always come back to her! More
Regular service I went in to have regular service done on my sienn the service tech was very prompt and professional and did a great job getting my van in and out in I went in to have regular service done on my sienn the service tech was very prompt and professional and did a great job getting my van in and out in a very timely manner thanks toyota More
No other Toyota service location needed Now 2 years into our Highlander, I have been to the other Toyota Service drives in the area, but will only use Casey in Rockwall. I was jaded when I c Now 2 years into our Highlander, I have been to the other Toyota Service drives in the area, but will only use Casey in Rockwall. I was jaded when I came in the first time because this was the 3rd Toyota Service location and just had a mix of bad experiences/service/still have grease stains that will never come out of the interior and Casey accepted all that baggage and has really been diligent in making sure every trip in is a great one. Really appreciate her and the outstanding service she provides. More
The Magician Carl David is a Magician, both at finding and fixing a problem in my new Toyota C-HR. I love the car AND the service. Thanks Carl! Carl David is a Magician, both at finding and fixing a problem in my new Toyota C-HR. I love the car AND the service. Thanks Carl! More
I came according to a misrepresentation marketing from the Very bad experience, bad attitude of the service employee. False ad by dealership. Just focusing on market. No service or to keep their words. Never Very bad experience, bad attitude of the service employee. False ad by dealership. Just focusing on market. No service or to keep their words. Never recommend anybody. Once dealership meet their targets they don't even care about the customers. They think that they are doing some favors to the public. More
Topnotch service! Major service done quickly and efficiently. The service adviser was knowledgeable and didn't try to sell us unneeded work. Other dealerships could l Major service done quickly and efficiently. The service adviser was knowledgeable and didn't try to sell us unneeded work. Other dealerships could learn from these people. More
Rigged This kind of behavior should be punished and stopped immediately, if allow this kind of behavior, imagine what else they can do to us, as a "value cus This kind of behavior should be punished and stopped immediately, if allow this kind of behavior, imagine what else they can do to us, as a "value customers" they rigged the raffle. LcFr. More
Great experience Always a great experience at this dealership!! We get our cars serviced her and it has always been a great experience. Will definitely be back. Always a great experience at this dealership!! We get our cars serviced her and it has always been a great experience. Will definitely be back. More