3,440 Reviews of Toyota of Rockwall - Service Center
Excellent Service I have always received outstanding service from David Robertson. Rather than dreading trips to a 'dealership', I believe his service has caused me to I have always received outstanding service from David Robertson. Rather than dreading trips to a 'dealership', I believe his service has caused me to pay more attention to my vehicles upkeep. David has always made me feel appreciated as a customer. More
Pleasant Experience! Just had both of our Toyota vehicles serviced and could not have been a more pleasant experience. The recommended service work was done properly and t Just had both of our Toyota vehicles serviced and could not have been a more pleasant experience. The recommended service work was done properly and the cars were washed and ready to go. Casey Little was quick and clear with her communications and took the time to listen to me. She is a top notch service adviser as well and I am so pleased to have found her! More
Great Hey all was good I’m pleased with service & work done & the way I was treated thank u I will return when service is needed again Hey all was good I’m pleased with service & work done & the way I was treated thank u I will return when service is needed again More
Always above and beyound! I gave the rating because the service is always outstanding. Justin is very helpful and I make sure he is my service advisor. I feel I can trust what I gave the rating because the service is always outstanding. Justin is very helpful and I make sure he is my service advisor. I feel I can trust what he conveys from the service techs. I never feel he is just trying to fix something that is not absolutely necessary right then. Trust and integrity is very important to me; that is why 120,000 mi. have been with Toyota of Rockwall. More
First CPO service on my 2015 Rav4 Excellent service, short wait, nice folks. Nice clean car when I picked it up, then it RAINED! LOL Thanks for the great service, folks. My wife's 2 Excellent service, short wait, nice folks. Nice clean car when I picked it up, then it RAINED! LOL Thanks for the great service, folks. My wife's 2018 Camry XLE will be in for it's first checkup, but she has to put some miles on it first. More
Great Service! Great ease in making an appointment. I was greeted as soon as I drove up. Prompt friendly welcome and great service. I will be returning here for m Great ease in making an appointment. I was greeted as soon as I drove up. Prompt friendly welcome and great service. I will be returning here for my next service. More
Excellent Service Toyota of Rockwall as been the best experience from beginning to current, Alan is the BEST salesman & the service dept is always on top of things and Toyota of Rockwall as been the best experience from beginning to current, Alan is the BEST salesman & the service dept is always on top of things and keeping my Tundra looking beautiful. Excellent customer service from everyone!!! More
Friendly, fast and professional My service rep was very courteous and went over everything in detail. Very fast service experience. And my car washed as well. Great customer servi My service rep was very courteous and went over everything in detail. Very fast service experience. And my car washed as well. Great customer service More
Another gr8 experience!!! My Service Guy always gets me in & out SO fast!!! And is always very thorough going over everything with me after Tech completes the job. I know they My Service Guy always gets me in & out SO fast!!! And is always very thorough going over everything with me after Tech completes the job. I know they treat everyone as good....but I do feel special & important when I pull in drive, Randy “Always” greets me with a smile & the “No wash” cone in his hand. 😁 And seems like I “never” have to wait long. Love this Toyota Dealership. Thank y’all ~ 🖤3🖤 P.S. plz, just don’t ever let my Service guy go. I was assigned to one at the beginning....bad experience for me & I wasn’t a very happy camper. You don’t schedule an appt. w/a customer and then “not be there” when we show up....on time!!! It’d of been one thing if I was late for my scheduled appt. But then came Randy stepping in to fix things. I then told him I did not want “any other” Service person helping me, other than him!!! My Baby Cam is 1 yr & 3 mos old & Randy has taken “gr8” care of me & my Cam the entire time. Let’s keep it that way plz ~ 👍🏽😁 More
Great service! As usual, my regular service was performed timely and with courteous attention from my service lead. i used the courtesy van this time and it was tim As usual, my regular service was performed timely and with courteous attention from my service lead. i used the courtesy van this time and it was timely in both dropping me off and pick up. More