Toyota of Rockwall - Service Center

Great Service I purchased my 2017 Prius IV at Toyota of Rockwall even though I live in RIchardson because of a friend and co-workers recommendation. I chose to cont I purchased my 2017 Prius IV at Toyota of Rockwall even though I live in RIchardson because of a friend and co-workers recommendation. I chose to continue to have it serviced there due to the courteous and professional treatment I received during the purchase. I have not been disappointed. I have had a difference service advisor each time but Randy Searcy, Dallas McAlvey and David Robertson have all been good to work with. More

Excellent service We purchased a vehicle while ours was being serviced. Appreciate Justin, our service person and appreciate Carl and Corey, our sales people. Very att We purchased a vehicle while ours was being serviced. Appreciate Justin, our service person and appreciate Carl and Corey, our sales people. Very attentive to detail and our time. Thank you! More

Great Vehicle Service! While my auto was having it's 10,000 mile service the dealer also cleaned it inside and out! I will go back to this dealer for service at the next s While my auto was having it's 10,000 mile service the dealer also cleaned it inside and out! I will go back to this dealer for service at the next scheduled time! More

Service Excellent service. I had a scheduled appointment and when I arrived, I was immediately greeted by Lance who took care of my car had had my oil change Excellent service. I had a scheduled appointment and when I arrived, I was immediately greeted by Lance who took care of my car had had my oil changed right away. More

Justin is awesome My visit was for my 10,000 mile check up on my 2017 highlander. The visit was very smooth and stress less. Justin was very friendly and helpful and go My visit was for my 10,000 mile check up on my 2017 highlander. The visit was very smooth and stress less. Justin was very friendly and helpful and got me in and out quickly. More

Good experience I called before going in to see if there was time for a 10,000 mile service & was told there were no more appointments available for that day, but tha I called before going in to see if there was time for a 10,000 mile service & was told there were no more appointments available for that day, but that I could try to come in as a "walk in". I arrived, was immediately helped and the service took less than an hour to finish. The service manager I saw that day was great! More

Maintennance Goos service comfortable waiting area with coffee. Wish y’all had free crackers, chips, sodas and water. Wish y’all would vacuum more thoroughly. Th Goos service comfortable waiting area with coffee. Wish y’all had free crackers, chips, sodas and water. Wish y’all would vacuum more thoroughly. Thank you More

Ball Joint Problem Ball joint broke on my truck at my home, couldn't move it. Called Toyota to get a wrecker to come and get in. Within 2 hours i received a call from To Ball joint broke on my truck at my home, couldn't move it. Called Toyota to get a wrecker to come and get in. Within 2 hours i received a call from Toyota with diagnoses and price. Since this was late in the day they said they would have it ready the next day. GREAT JOB More

Great Customer Service On time, completed quickly, kept me informed. Jason was friendly and helpful, the coffee was great and my service was completed quickly. I was in a On time, completed quickly, kept me informed. Jason was friendly and helpful, the coffee was great and my service was completed quickly. I was in and out in 45 minutes More

Oli change and state inspection Just not real fond of waiting 2 hours for state inspection and oil change when I had an appointment. Besides the wait the Overall service was good. Just not real fond of waiting 2 hours for state inspection and oil change when I had an appointment. Besides the wait the Overall service was good. More