Toyota of Rockwall - Service Center

5 Stars only because of Dan. Dan went above and beyond to get all work promised at time of sale complete in one visit even though sales person forgot to write it up. Did not rece Dan went above and beyond to get all work promised at time of sale complete in one visit even though sales person forgot to write it up. Did not receive survey for car purchase. That did not go so well. May not be back... More

Getting My Car.Servced Was Fun!!! I was pleasantly surprised by the wonderful, well-priced, quickly finished service that I received last week. The perfect car was was the icing on the I was pleasantly surprised by the wonderful, well-priced, quickly finished service that I received last week. The perfect car was was the icing on the cake. I will be back.!! More

Great!!! Awesome service would recommend. In and out fast service. Always pleased. Keep up the good work. Always updated with service stat. Great great great Awesome service would recommend. In and out fast service. Always pleased. Keep up the good work. Always updated with service stat. Great great great . Will return back for seric and sales More

Pleasant experience The 10,000 mile checkup was a most pleasant. I was greeted and the car was taken quickly to be checked and serviced. It soon came back and again my s The 10,000 mile checkup was a most pleasant. I was greeted and the car was taken quickly to be checked and serviced. It soon came back and again my service rep came to get me and explained ever thing that had been done. Toyota of Rockwall is clean and efficient as well as being very professional in the manner it treats my family. Thank you for the pleasant experience. More

Great service! Provided courteous and fast service! Had a playroom for my 2 year old so that worked out perfectly! I went in on a Sunday and couldn't have been happi Provided courteous and fast service! Had a playroom for my 2 year old so that worked out perfectly! I went in on a Sunday and couldn't have been happier! More

5000 mile check Good job as usual I've been here before with leased vehicle. The service has always been superb. What more can I say. Love the coffee too Good job as usual I've been here before with leased vehicle. The service has always been superb. What more can I say. Love the coffee too More

Going above and beyond We took our car in for a free service (still in first year) and had notice a 7-8 inch scratch on one of the doors from someone hitting us with their d We took our car in for a free service (still in first year) and had notice a 7-8 inch scratch on one of the doors from someone hitting us with their door. They said they they would try to buff it out for us at no charge. The tech got some of it off, but the service manager, Kyle, said he would try. He ended up getting it all off. Their willingness to go above and beyond what they had to do probably saved us hundreds of dollars as our next stop was a body shop. More

expectations exceeded by randy searcy and crew My 2 year service appointment began with Randy Searcy meeting me at the door of my car. As always he told me what they would be doing today and what My 2 year service appointment began with Randy Searcy meeting me at the door of my car. As always he told me what they would be doing today and what I could expect when they finished. I waited for my auto in the showroom. On 2 occasions Randy checked in to let me know how things were going and how much longer it would be and to insure I was well attended. Upon completion Randy came and got me, we looked at the car car and he indicated that my next appointment would be made for June to rotate the tires. Even though this was the end of the Toyota provided maintenance I have full intentions to continue my service needs with Toyota Rockwall. MY loyalty to Rockwall Toyota (RT) is totally due to the service I have always received from Randy and his crew. Randy is an excellent representative for RT. I plan on continuing my relationship with you guys. I love my car, love rockwall toyota and will be seeing Randy many more times. He is wonderful More

Flawless service My service rep was Justin Hogue, and I cannot praise him enough!! Excellent customer service, and the warranty work was done quickly, and was complete My service rep was Justin Hogue, and I cannot praise him enough!! Excellent customer service, and the warranty work was done quickly, and was completed before the projected time of completion. This is the type of service that I expect from Toyota, and all my future maintenance will be handled here. More

Service Dept. Great service, you feel welcomed. Casey Little "listens" to your wants and needs for service. Reasonable prices. No long waits. Nice to get a car w Great service, you feel welcomed. Casey Little "listens" to your wants and needs for service. Reasonable prices. No long waits. Nice to get a car was with service !!! More