Toyota of Rockwall - Service Center

First service on Toyota Tundra Everyone was very friendly, the drop-off process was quick. Service department was able to complete the first recommended service and a recall update Everyone was very friendly, the drop-off process was quick. Service department was able to complete the first recommended service and a recall update in an acceptable amount of time. I was able to enjoy the complimentary coffee bar and cookies while I waited. Kyle has already scheduled my next appointment for me so there is nothing left for me to do other than show up. More

Dishonest sales and incorrect inspections I received two years of free oil changes when I purchased my vehicle here. My blonde hair must make me look pretty stupid because every time I come ge I received two years of free oil changes when I purchased my vehicle here. My blonde hair must make me look pretty stupid because every time I come get my oil changed I get the very serious sales pitch about how I need a $650 front and rear brake job for my safety. Then the guy swears up and down they patched my tire (free of charge!) once I reminded him of my request. The tire was never patched, and my husband changed my brakes for $57 in parts. Rear brakes were still brand new. Two stars for the fact that my oil changes are free. More

Scheduled Maintenance for my Lexus 400H I have taken my Lexus 400H to Toyota of Rockwall since they opened. This shop is much closer for me than the Lexus dealership in Dallas and the servi I have taken my Lexus 400H to Toyota of Rockwall since they opened. This shop is much closer for me than the Lexus dealership in Dallas and the service I have received has been wonderful over the years. The one time i took my car to a stand alone oil change place they messed up the under carriage and stripped the oil tank plug. Toyota of Rockwall has done major and minor maintenance for my Lexus and has always been fair priced and not pushy trying to up sale extras. Thank you! More

Kyle Rust I had servaral issues and Kyle took care of them all with professional service and friendly service.I would recommend Kyle as your service advisor. I had servaral issues and Kyle took care of them all with professional service and friendly service.I would recommend Kyle as your service advisor. More

Great dealership Always does a great job for a reasonable price. I have never had a bad experience. I always schedule my service with Justin or Randy. Always does a great job for a reasonable price. I have never had a bad experience. I always schedule my service with Justin or Randy. More

Great service Fast and friendly. Came in for maintenance and was out of there in about an hour. And they washed my car which was great!! Completely satisfied. Fast and friendly. Came in for maintenance and was out of there in about an hour. And they washed my car which was great!! Completely satisfied. More

Maintenance Excellent service from the time I drove up to the time I left. I always take my car in for its scheduled maintenance. Thanks Toyota of Rockwall!! Excellent service from the time I drove up to the time I left. I always take my car in for its scheduled maintenance. Thanks Toyota of Rockwall!! More

Phenomenal Customer service here at Toyota of Rockwall is amazing. Service advisors truly do care about their customers as well as finding a timely fix for thei Customer service here at Toyota of Rockwall is amazing. Service advisors truly do care about their customers as well as finding a timely fix for their car problems. More

Very friendly, professional service. 10000 mile check up on new 2018 Highlander They were ready when I arrived. Friendly greeting. Work was completed without delay. Complete explaina 10000 mile check up on new 2018 Highlander They were ready when I arrived. Friendly greeting. Work was completed without delay. Complete explaination of work accomplished. More

Got the job done. Kind and friendly customer service. I highly recommend this Dealership for their overall customer service as well as commitment to Green Energy Certif Kind and friendly customer service. I highly recommend this Dealership for their overall customer service as well as commitment to Green Energy Certification. This visit would have rated a 5 except I needed to return to have them clean up a couple things which needed done. However the clean up was done promptly. More