Toyota of Rockwall - Service Center

Expectations Met My wife and I have purchased ten new Toyota’s over the past 28 years and have had them serviced exclusively at Toyota dealerships. We believe in the q My wife and I have purchased ten new Toyota’s over the past 28 years and have had them serviced exclusively at Toyota dealerships. We believe in the quality of Toyota and know a thing or two about quality service. Having spent our careers in service to the public we simply will not tolerate inferior service. We also know that Toyota dealerships feel the same way. I had to travel 125 miles round trip in the rain to get the state inspection on a newly purchased Tundra that should have been completed before I took delivery. I was not pleased with that. Upon my arrival I was met by Justin Hogue who was very friendly and accommodating. He took control of the situation in a professional manner,got the job done and had me on my way in twenty minutes. Thanks for asking my opinion. More

oil change WASHER FLUID I HOPE THEY CHANGED THE OIL BECAUSE THEY FORGOT TO FILL WASHER FLUID FOR THE WIND SHIELD --- THE ONLY THING I TOLD THEM TOO DO --- I HOPE THEY CHANGED THE OIL BECAUSE THEY FORGOT TO FILL WASHER FLUID FOR THE WIND SHIELD --- THE ONLY THING I TOLD THEM TOO DO --- More

5000 mile service This is an excellent dealership. I've purchased two Highlanders from them with strick instructions I don't want to plays dealership purchasing games. This is an excellent dealership. I've purchased two Highlanders from them with strick instructions I don't want to plays dealership purchasing games. They have graciously worked with me on that which has made purchasing a new car enjoyable. I've also had both cars serviced by them and have no issues to this point. More

Great service! Kyle was a great help in servicing my vehicle! I would recommend these dealership to all my friends anytime they need service to their vehicle! Kyle was a great help in servicing my vehicle! I would recommend these dealership to all my friends anytime they need service to their vehicle! More

25,000 service Service was completed satisfactorily in an hours wait. Stqff was courteous and helpful. Only complaint is that my Tundra's service maintenance light Service was completed satisfactorily in an hours wait. Stqff was courteous and helpful. Only complaint is that my Tundra's service maintenance light was not reset. More

Diagnostics Great experience with Lance Gandy! I brought my vehicle in for diagnostics. He was friendly, professional and made the entire experience enjoyable. Great experience with Lance Gandy! I brought my vehicle in for diagnostics. He was friendly, professional and made the entire experience enjoyable. I highly recommend the service department at Toyota of Rockwall! More

Kyle is a great service rep Kyle was honest about the length of time service would take, knowledgeable, and helpful. He kept me informed about what was going on with my car. Kyle was honest about the length of time service would take, knowledgeable, and helpful. He kept me informed about what was going on with my car. More

Very Good Service I like the fact that I can make appointments on line. This makes it very easy to plan you day, they always have you out as quickly as possible. I like the fact that I can make appointments on line. This makes it very easy to plan you day, they always have you out as quickly as possible. More

Good service & people. Can't remember the first young man who I met me but he showed me everything about my vehicle which I didn't get from Ken Campbell when I originally pu Can't remember the first young man who I met me but he showed me everything about my vehicle which I didn't get from Ken Campbell when I originally purchased. Wrong part ordered but everyone who extremely nice and loved driving off in a clean vehicle. Love my Rav 4. Hope it continues to be great. More

Battery problem. Service identified the problem quickly and rapidly made the repairs. They gave, as always, me an estimated time I would need to wait and met the time. Service identified the problem quickly and rapidly made the repairs. They gave, as always, me an estimated time I would need to wait and met the time. More